Most Recent Additions*

PDF

How to build a robust provider improvement partnership program to enhance patient experience – A case study
Venkat Iyer, Pamela Prissel, Karee Munson, Jennifer Eide, Rebecca Brustad, Nickie Kranz, Lukas P. Madson, and Beverly Frase

PDF

Homeless and marginally housed Veteran perspectives on participating in a photo-elicitation research study
Keri L. Rodriguez, Daniel O. Hedayati, Lauren M. Broyles, Melissa E. Wieland, Michael A. Mitchell, James W. Conley, Shaddy K. Saba, and Adam J. Gordon

PDF

An exploration of patients’ experience of nurses’ use of point-of-care information technology in acute care
Leigh McNicol, Anastasia F. Hutchinson, Beverley Wood, Mari Botti, and Bernice Redley

PDF

How patients view their contribution as partners in the enhancement of patient safety in clinical care
Marie-Pascale Pomey, Nathalie Clavel, Ursulla Aho-Glele, Noemie Ferré, and Paloma Fernandez-McAuley

PDF

A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality
Melissa L. Finucane, Steven C. Martino, Andrew M. Parker, Mark Schlesinger, Rachel Grob, Jennifer L. Cerully, Lise Rybowski, and Dale Shaller

PDF

Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
Mark L. D'Agostino, Tena Vizner, Daniel Wald, Linda Espinosa, and Rick Evans

PDF

Using appreciative inquiry as a framework to enhance the patient experience
Kerry Moorer MBA; Schawan Kunupakaphun; Elilzabeth Delgado; Matthew Moody; Christina Wolf MSN, RN, CNL; Karen Moore RN, MS, FACHE; and Pracha Eamranond MD, MPH

PDF

Patient experiences in intensive care units: a systematic review
Serpil Topçu, Şule Ecevit Alpar, Bilgi Gülseven, and Ayda Kebapçı

*Updated as of 07/23/18.