Most Recent Additions*

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Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
Mark L. D'Agostino, Tena Vizner, Daniel Wald, Linda Espinosa, and Rick Evans

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Using appreciative inquiry as a framework to enhance the patient experience
Kerry Moorer MBA; Schawan Kunupakaphun; Elilzabeth Delgado; Matthew Moody; Christina Wolf MSN, RN, CNL; Karen Moore RN, MS, FACHE; and Pracha Eamranond MD, MPH

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Patient experiences in intensive care units: a systematic review
Serpil Topçu, Şule Ecevit Alpar, Bilgi Gülseven, and Ayda Kebapçı

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I’m going to tell you a little about myself: Illness centrality, self-image and identity in cystic fibrosis
Susan Horky LCSW, Laura Sherman LICSW, Julie K. Polvinen BA, Medhavi Saxena MD, and Michael Rich MD

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Maintaining public health insurance benefits: How primary care clinics help keep low-income patients insured
Rose L. Harding, Jennifer D. Hall, Jennifer DeVoe, Heather Angier, Rachel Gold, Christine Nelson, Sonja Likumahuwa-Ackman, John Heintzman, Aleksandra Sumic, and Deborah J. Cohen

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Effects of a hospital-wide physician communication skills training workshop on self-efficacy, attitudes and behavior
Minna Saslaw, Dana R. Sirota, Deborah P. Jones, Marcy Rosenbaum, and Steven Kaplan

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Patient and provider experiences with relationship, information, and management continuity
Jeanette Jackson, Gail MacKean, Tim Cooke, and Markus Lahtinen

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Healthcare providers versus patients' understanding of health beliefs and values
Betty M. Kennedy, Matloob Rehman, William D. Johnson, Michelle B. Magee, Robert Leonard, and Peter T. Katzmarzyk

*Updated as of 11/21/17.