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Patient Experience Journal

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    Content Posted in 2016

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    A call to excellence in patient experience, Geoffrey A. Silvera

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    Applying experience-based co-design with vulnerable populations: Lessons from a systematic review of methods to involve patients, families and service providers in child and youth mental health service improvement, Alison Mulvale, Ashleigh Miatello, Christina Hackett, and Gillian Mulvale

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    Beyond patient-centered care: Enhancing the patient experience in mental health services through patient-perspective care, Timothy A. Carey Prof

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    Can social media reduce discrimination and ignorance towards patients with long term conditions? A chronic kidney disease example in the UK and more widely, Shahid N. Muhammad, Amy J. Zahra, Howard J. Leicester, Heather Davis, and Stephen Davis

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    Creating a common trajectory: Shared decision making and distributed cognition in medical consultations, Katherine D. Lippa and Valerie L. Shalin

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    Developing approaches to the collection and use of evidence of patient experience below the level of national surveys, Elizabeth J. Gibbons, Chris Graham, Jenny King, Kelsey Flott, Crispin Jenkinson Professor, and Raymond Fitzpatrick Professor

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    Does she think she’s supported? Maternal perceptions of their experiences in the neonatal intensive care unit, Emily A. Lilo, Richard J. Shaw, Julia Corcoran, Amy Storfer-Isser, and Sarah M. Horwitz

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    Envisioning mechanisms for success: Evaluation of EBCD at CHEO, Kristina Rohde, Mireille Brosseau, Diane Gagnon, Jennifer Schellinck, and Christine Kouri

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    Evaluating recall of key safety messages, and attitudes and perceptions of a patient safety initiative at a pediatric hospital, Deepika Sriram, Carol Cooke, Régis Vaillancourt, Gilda Villarreal, Annie Pouliot, Nanette Labelle, and Tracy Wrong

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    Exploring patient satisfaction with interdisciplinary care of complex feeding problems, Claire K. Miller PhD and Scott Pentiuk MD

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    Female and male patients’ perceptions of primary care doctors’ communication skills in Hong Kong, Vivienne Leung Dr. and Kimmy Cheng Dr.

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    ‘First, do no harm’: shifting the paradigm towards a culture of health, Karen Luxford

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    Impact of hospital diagnosis-specific quality measures on patients’ experience of hospital care: Evidence from 14 states, 2009-2011, Emily M. Johnston, Kenton J. Johnston, Jaeyong Bae, Jason M. Hockenberry, Arnold Milstein, and Edmund Becker

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    Impact of logo wear on provider perception of patient, Bill R. Gombeski Jr

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    Improving the patient experience through a commit to sit service excellence initiative, Cari D. Lidgett

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    Patient Advisors: How to implement a process for involvement at all levels of governance in a healthcare organization, Marie-Pascale Pomey, Edith Morin, Catherine Neault, Veronique Biron, Lise Houle, Louise Lavigueur, Guy Bouvette, Nicole St-Pierre, and Martin Beaumont

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    Patient and health professions student team perceptions of patient-centeredness in an inter-professional education home-visit program: An exploratory study, Kayla Bastian, Christian Banez, Miranda Ketcherside, MacKenzie Maher, Elijah Puett, Darson L. Rhodes, and Carol Cox

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    Patient evaluations of the interpersonal care experience (ICE) in U.S. hospitals: A factor analysis of the HCAHPS survey, Geoffrey A. Silvera and Jonathan R. Clark

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    Patient experience: Driving outcomes at the heart of healthcare, Jason A. Wolf PhD

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    Patient organizations and primary care development: reflections by patients with chronic diseases, Britta E. Berglund and Irene Westerlund

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    Patient perceptions of an AIDET and hourly rounding program in a community hospital: Results of a qualitative study, Tosha Allen, Tyne Rieck, and Stacie Salsbury

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    Please tick the appropriate box: Perspectives on patient reported experience, Mette Sandager, Morten Freil, and Janne Lehmann Knudsen

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    Preference-sensitive decisions of patients with metastatic breast cancer: The need for decision support, Julie van de Haterd, Helene Voogdt-Pruis, Ilse Raats, Rianne van den Brink, and Haske van Veenendaal

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    Relationship-centred care in health: A 20-year scoping review, Sophie Soklaridis PhD, Paula Ravitz MD FRCPC, Gili Adler Nevo MD FRCPC, and Susan Lieff MD PRCPC

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    Showcasing patient experience and engagement best practices through an innovative forum celebrating patients, families, and multidisciplinary care teams, Alison S. Tothy MD, Sunitha K. Sastry, Andres Valencia, Mary Kate Springman, and Susan Murphy

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    The evaluation of an information booklet in the use of effective patient communication in the setting of thoracic anesthesia, Camille Guillot Miss and Gerry Keenan Dr

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    The experience era is upon us, Jason A. Wolf PhD

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    The story of Emily, Lori L. Jennings MS, Barb O'Neil, Kim Bossy, Denise Dodman, and Jill Campbell

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    Uninsured free clinic patients’ experiences and perceptions of healthcare services, community resources, and the Patient Protection and Affordable Care Act, Akiko Kamimura, Jeanie Ashby, Ha Trinh, Liana Prudencio, Anthony Mills, Jennifer Tabler, Maziar Nourian, Fattima Ahmed, and Justine Reel

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    Using patient value statements to develop a culture of patient-centred care: a case study of an Ontario, Canada hospital, Erica Bridge, Madelyn P. Law, and Miya Narushima

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    “What Matters to You?”: A pilot project for implementing patient-centered care, Anthony M. DiGIoia MD, III; Sarah B. Clayton; and Michelle B. Giarrusso

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    Why do they do that?: Looking beyond typical reasons for non-urgent ED use among Medicaid patients, Cynthia J. Sieck, Jennifer L. Hefner, Randy Wexler, Chris A. Taylor, and Ann S. McAlearney

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    Why human resources policies and practices are critical to improving the patient experience, Shari Berman

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    Young adult perspectives on the selection of pharmaceuticals for mental health treatment, Alaina N. Talboy, Angela M. Aylward, Daniel Lende, and Rodney P. Guttmann

 
 
 

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