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About This Journal


Patient Experience Journal (PXJ) is an international, multidisciplinary, and multi-method, open-access, peer-reviewed journal engaging research, proven practices and a range of perspectives, inclusive of patients and families, focused on understanding and improving patient experience. PXJ is designed to share ideas and reinforce key concepts that impact the delivery of service, safety and quality and their influence on the experience of patients, residents and families across healthcare settings.


Patient Experience Journal brings scholars, healthcare professionals, patients and families together to engage in the latest discussion of efforts to improve the patient experience. The journal provides scholars the best in research, theory, and methodology, while also informing professionals on issues that will impact their work along the healthcare continuum and across the range of healthcare settings from primary to acute care, long term care to home health, outpatient efforts to surgery centers, and more. It also provides an outlet for patients and families to share their perspectives and experiences. The unifying concept for all articles in PXJ will be a focus on patient experience, broadly defined. Specifically, PXJ is focused on four related audiences:

  • Researchers exploring patient, organizational and process issues that impact the delivery of service, quality and safety
  • Healthcare professionals from a range of backgrounds and settings who want to base their practice on relevant knowledge and best practices
  • Patients and family members who actively engage and/or by default are impacted by systemic and organizational healthcare decisions in their need for care
  • Policymakers and other leaders examining the impact organizational, societal and policy decisions can have on the actions of patients and those working on the delivery of healthcare services.


Patient Experience Journal seeks submissions on an ongoing basis for future issues. Papers should address the full range of topics critical to the evaluation and impact of patient experience practices, efforts and influences including:

  • Implications for action in quality, safety or service efforts.
  • Practices or programs occurring across the continuum of care.
  • Efforts taking place across healthcare settings – from physician practices, to inpatient and pediatric environments, to long term and hospice care.
  • Exploration of the implications of policy, governmental or system efforts or other models of care (e.g., population health management, medical homes, ACOs, etc.) and the sharing of proven practices.
  • International submissions encouraged.
    • To learn more about the type of pieces of interest to PXJ, please review our Aims & Objectives page. You can start the submission process by clicking Submit Article.


      For inquiries regarding Patient Experience Journal please contact:
      Jason A. Wolf, Ph.D., Editor

      Follow us on Twitter: @pxjournal