Content Posted in 2023
A concept analysis of the patient experience, Tanja Avlijas RN, MScN; Janet E. Squires RN, PhD; Michelle Lalonde RN, PhD; and Chantal Backman RN, PhD
A multi-stakeholder perspective on quality of care among residents, family members and nursing staff in nursing homes: A Balanced Centricity approach, Sil Aarts, Erica De Vries, Hilde Verbeek, Gaby Odekerken, and Katya Y. J. Sion
A roadmap to engaging patients in research: The experience of a large academic research hospital in Canada, Rabia Zaheer, Sara Morassaei, Sander L. Hitzig, Laurie Legere, Mary Jane Torrie, and Lisa Di Prospero
Building on a decade of hope: Why we must champion the human experience, Jason A. Wolf
Caregiver burden: Support needed for those who support others and the National Health Service, Michael Stephanou
Digital patient engagement at a perioperative surgical home implemented community hospital, Srinivasan Sridhar, Amy Mount Hunter, and Bernadette McCrory
Doctor behaviors that impact patient satisfaction, Bryan Lilly, Michael J. Tippins, Katharine Tippins, and Julia Lilly
Draws and windfalls: Comparing patient experiences in inpatient telehealth and non-telehealth acute care units, Geoffrey A. Silvera, Erin Blanchard, Varun Natarajan, Eric Wallace, William Steve Stigler, Bart Kelly, Terri Scarborough, and Sue S. Feldman
Everything I needed to know to be a pediatric emergency room doctor, I learned as a waitress, Sarah Gard Lazarus
“Feedback is indeed a dainty dish to set before the Trust”: Comparing how online patient feedback is responded to and used across three hospital Trusts in England, Lauren P. Ramsey Dr, Laura Sheard Dr, Rebecca Lawton Professor, and Jane O'Hara Dr
How are the vibes? Patient and family experiences of rapport during telehealth calls in palliative care, Wendy English, Jackie Robinson, and Merryn Gott
How COVID-19 changed frontline healthcare workers’ experiences: A narrative inquiry into the impact of chronic burnout on a surgical physician assistant’s wellness, Lihua Dishman and Rhionna J. Smith
Identifying sources of patient dissatisfaction when seeking care for a chronic and complex disease, Katharine J. Head, Anna K. Forster, Amanda Harsin, and Rebecca J. Bartlett Ellis
Interventions that improve patient experience evidenced by raising HCAHPS and CG-CAHPS Scores: A narrative literature review, Heather McKee Hurwitz, MaryBeth Mercer, and Susannah L. Rose
Leveraging patient experience measures as surrogate outcomes to evaluate health care interventions, Layla Parast
Leveraging telehealth supportive oncology services to combat COVID-19 isolation in breast cancer patients: A cancer center’s perspective, Jake R. Erickson, Maranda K. Pahlkotter, Paul D. Thielking, Jane M. Porretta, Regina Rosenthal, Cindy B. Matsen, and Kirstyn E. Brownson
Leveraging the intersectionality of healthcare and hospitality to diversify workforce talent and enhance patient experience, Sven Gierlinger, Nicole Giammarinaro, Mallory Tuomey, and Leah Petrosino
Listening as medicine: A thematic analysis, Rachel Kishton M.D., Heta Patel, Divya Saini, Jeffrey Millstein M.D., and Aaron Levy Ph.D.
Living with COVID-19 in the community during the first wave of the pandemic: Lessons from patients for healthcare providers and policy makers, Linda Rozmovits, Michelle Marcinow, Ilja Ormel, Terence Tang, Elizabeth Mansfield, Kerry Kuluski, Seema Marwaha, and Susan Law Dr
‘Making it Meaningful’: Co-designing an intervention to improve medication safety for people from culturally and linguistically diverse backgrounds accessing cancer services., Ashfaq Chauhan, Bronwyn Newman, Elsa Roberto, Ramesh Lahiru Walpola, Holly Seale, Melvin Chin, and Reema Harrison
Partnering with healthcare: The experiences of consumer representatives, Corey Adams and Anthony J. Brown
Part of the team: Effecting change and sharing power in healthcare settings, Jessica Stanier, Rachel Purtell, Dave Thomas, and William Murray
Patient-centered care frameworks, models and approaches: An environmental scan, Aghna Wasim, Maria Sajan, and Umair Majid
Patient experience in an interprofessional collaborative practice for underserved patients with heart failure, Connie White-Williams, Maria R. Shirey, Reid Eagleson, Wei Su, Terri Poe, Brittany Fitts, and Vera Bittner
Patient experiences through head and neck cancer: Information delivery combatting psychological distress, Eleah Stringer MSc., Julian J. Lum PhD., Jonathan Livergant Dr., and Andre Kushniruk PhD.
Patients’ and family caregivers’ experiences with a newly implemented hospital at home program in British Columbia, Canada: Preliminary results, Sean P. Spina BSc(Pharm), ACPR, PharmD, FCSHP; Rounak Haddadi BSc, BHSc, PG Dip Sc; Katy Mukai BA, MPA; Michelle Riddle; Beth Bourke BScN, RN; Lisa Thompson BSc; Elizabeth Borycki RN, PhD, FACMI, FCAHS, FIAHSI; David Forbes BSc(Pharm), MPA, ACPR, BCPS, CTE; Taylor Hainstock BHSc, MA; Curtis K. Harder BSc(Pharm), ACPR, PharmD, FCSHP; Nancy Humber BSC, MD, CCFP, CFPC, MHA, FFRMS; Andre Kushniruk PhD, FACMI, FCAHS, FIAHSI; Tara McMillan BSc; Shauna Tierney MD, CCFP; and Melinda Zeron Mullins MD, PhD, CCFP
Perceptive responses and familiar staff facilitate meaningful engagement of older adults and family/care partners in long-term care home implementation science research during COVID-19, Marie-Lee Yous, Denise M. Connelly, Ruthie Zhuang, Melissa E. Hay, Anna Garnett, Lillian Hung, Nancy Snobelen, Harrison Gao, Ken Criferg, Cherie Furlan-Craievich, Shannon Snelgrove, Melissa Babcock, and Jacqueline Ripley
Psychometric properties of the Impact Index in patients with chronic conditions, KD Valentine, Suzanne Brodney, Carol Cosenza, J. Lee Hargraves, Karen Sepucha, Susan Edgman-Levitan, and Michael Barry
Seeking answers through the pain, Gillian Pearce Dr
Special Issue 2024: Transforming Experience in Non-Hospital Settings, Patient Experience Journal
Storytelling at board meetings: A case study of co-developing recommendations, Dawn Richards, Kimberly Strain, Lisa Hawthornthwaite, Isabel Jordan, and Carol Fancott
Strengthening patient-family engagement amidst a pandemic: Lessons learned and paths forward, Kyle J. Rehder, Shannon Haney, Jan Freeman, and Aaron West
The frontier for human experience is closer than we think, Jason A. Wolf
The initial psychometric evaluation of a new Emergency Department Patient-Reported Experience Measure (ED PREM), Claudia Bull, Julia Crilly, Sharon Latimer, Emma Hall, and Brigid M. Gillespie
The journey from provider to patient: Lessons learned, Jane E. Sullivan
The role of patient-centered communication scale in patients’ satisfaction of healthcare providers before and during the COVID-19 pandemic, Mohammad A. Tabatabai, Patricia Matthews-Juarez, Nader Bahri, Robert Cooper, Donald Alcendor, Aramandla Ramesh, Derek Wilus, Karan Singh, and Paul Juarez
Whose party is it anyway? An invitation from a patient experience advocate, Geoffrey A. Silvera
