Most Popular Papers*

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Patient perspectives: Four pillars of professionalism
Laura Yvonne Bulk OT(Reg), MOT, BSW; Donna Drynan; Sue Murphy; Patricia Gerber; Roberta Bezati; Sacha Trivett; and Tal Jarus

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Evaluation and measurement of patient experience
Sherri L. LaVela PhD, MPH, MBA and Andrew S. Gallan PhD

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Engaging under- and/or never-engaged populations in health services: A systematic review
Lesley Moody, Erica Bridge, Vidhi Thakkar, Naomi Peek, Tanvi Patel, Suman Dhanju, and Simron Singh

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Defining Patient Experience
Jason A. Wolf PhD, CPXP; Victoria Niederhauser DrPH, RN; Dianne Marshburn PhD, RN, NE-BC; and Sherri L. LaVela PhD, MPH, MBA

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Are you my doctor? Utilizing personalized provider cards to improve patient/doctor connections
Jessica Colyer, Tina Halley, Melissa Winter, Jennifer Coldren, and Martha Parra

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Seven steps to successful change: How a large academic medical center prepared patients for organizational change
Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, and Jason Morgan

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Improving the patient experience through nurse leader rounds
Judy C. Morton, Jodi Brekhus, Megan Reynolds, and Anna Kay Dykes

* Based on the average number of full-text downloads per day since the paper was posted.