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Welcome to Patient Experience Journal

Patient Experience Journal (PXJ) is an international, multidisciplinary, and multi-method, open-access, peer-reviewed journal engaging research, proven practices and a range of perspectives, inclusive of patients and families, focused on understanding and improving patient experience. PXJ is designed to share ideas and reinforce key concepts that impact the delivery of service, safety and quality and their influence on the experience of patients, residents and families across healthcare settings.

PXJ is published in association with The Beryl Institute, the global community of practice dedicated to improving the patient experience through collaboration and shared knowledge. Register to receive additional information on patient experience from The Beryl Institute here.

PATIENTS INCLUDED: PXJ is an active advocate for and supporter of the Patients Included movement. We are also excited to participate in the newest charter to provide Patients Included Journals and have committed to the following criteria: (1) At least two patients sit on the editorial board of the journal, (2) Patients routinely publish editorials, reviews, or research articles in the journal as authors, (3) Patients serve as peer reviewers of submissions to the journal, and (4) The journal is an open access publication, with no barriers to access full text content.

OPEN CALL FOR PAPERS: PXJ offers two submission windows annually for our Spring and Fall issues. The deadline for our Spring issue is January 31 and for Fall is July 31. Please note, submitting by the deadline does not guarantee publication in the pending issue. All submissions follow the full review process. Call for Submissions for Volume 4, Issue 1 - Spring 2017 will close on January 31, 2017. We welcome your submissions. Read more

Current Issue: Volume 3, Issue 2 (2016)

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Uninsured free clinic patients’ experiences and perceptions of healthcare services, community resources, and the Patient Protection and Affordable Care Act
Akiko Kamimura, Jeanie Ashby, Ha Trinh, Liana Prudencio, Anthony Mills, Jennifer Tabler, Maziar Nourian, Fattima Ahmed, and Justine Reel

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Why do they do that?: Looking beyond typical reasons for non-urgent ED use among Medicaid patients
Cynthia J. Sieck, Jennifer L. Hefner, Randy Wexler, Chris A. Taylor, and Ann S. McAlearney

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Young adult perspectives on the selection of pharmaceuticals for mental health treatment
Alaina N. Talboy, Angela M. Aylward, Daniel Lende, and Rodney P. Guttmann

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Patient and health professions student team perceptions of patient-centeredness in an inter-professional education home-visit program: An exploratory study
Kayla Bastian, Christian Banez, Miranda Ketcherside, MacKenzie Maher, Elijah Puett, Darson L. Rhodes, and Carol Cox

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Patient Advisors: How to implement a process for involvement at all levels of governance in a healthcare organization
Marie-Pascale Pomey, Edith Morin, Catherine Neault, Veronique Biron, Lise Houle, Louise Lavigueur, Guy Bouvette, Nicole St-Pierre, and Martin Beaumont

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Envisioning mechanisms for success: Evaluation of EBCD at CHEO
Kristina Rohde, Mireille Brosseau, Diane Gagnon, Jennifer Schellinck, and Christine Kouri

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“What Matters to You?”: A pilot project for implementing patient-centered care
Anthony M. DiGIoia MD, III; Sarah B. Clayton; and Michelle B. Giarrusso