Executive Editorial Team

Jason A. Wolf, PhD, CPXP, Founding Editor/Editor-in-Chief
President & CEO, The Beryl Institute
ORCID: 0000-0001-9679-9707 | Full Bio

Geoffrey A. Silvera, PhD, MHA, Associate Editor
Associate Professor of Health Services Administration, University of Alabama at Birmingham
ORCID: 0000-0002-8835-1598 | Full Bio

Brittany Lax, Managing Editor
Manager, Research, The Beryl Institute

Editorial Board Members

The Editorial Board for Patient Experience Journal brings together a global collection of leading thinkers, scholars and practitioners across healthcare. These individuals help frame the direction of the journal, ensure we maintain rigorous standards and provide a line of sight to the future as PXJ works to expand the dialogue on patient experience improvement. By contributing to research and writing, supporting the work of others and encouraging new ideas, the Patient Experience Journal Editorial Board helps to expand the exploration into evidence-based, high impact concepts and practices that will positively influence patient experience efforts around the world.

The Board and broad community of peer reviewers guide Patient Experience Journal. Editorial Board Members serve renewable two-year terms and focus on the following roles:

• Editorial strategy advisors: Board members serve as a source of inspiration and advice in guiding the development and direction of the journal.
• Journal ambassadors: Board members act as ambassadors for the journal, sourcing potential authors, reviewers, and readers. They also encourage students and colleagues to contribute to, read, and cite the journal.
• Peer review: With the community of reviewers, board members take on the role of peer reviewer for submissions to the publication dependent on timing and topic.

Editorial Board members include:

Samereh Abdoli, PhD, RN
Associate Professor, College of Nursing, University of Tennessee-Knoxville
ORCID: 0000-0002-1247-6554

Corey Adams, RN, GradDip Psych, MBA
Clinical Research Officer, Australian Institute of Health Innovation
ORCID: 0000-0001-9263-8658

Agnes M. Barden DNP, RN, CPXP
Deputy Chief Experience Officer, Office of Patient and Customer Experience, Northwell Health

Britt Berrett, PhD, FACHE
Healthcare Leadership, BYU Marriott School of Business, Brigham Young University
ORCID: 0009-0003-8082-2695

Vishal Bhalla, MBA, MS, CPXP, SPHR
Founder & CEO, AnalytAIX
ORCID: 0009-0003-0894-9149

Megan Chavez, MS, FACHE, CPXP
Vice President, Experience, Cook Children's Health Care System

Lihua Dishman, DBA, MBA, FACHE
Associate Professor, Health Administration (DHA and MHA) Programs, College of Graduate Health Studies, A. T. Still University

Karen Drenkard, PhD, RN, NEA-BC, FAAN
President, Drenkard Healthcare Consulting,LLC

Sherri LaVela, Ph.D., MPH, MBA
Research Health Scientist, Center of Innovation for Complex Chronic Care, Department of Veterans Affairs | Research Professor, Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University
ORCID: 0000-0001-9900-0120

Daniel D. Maeng, PhD
Associate Professor, Department of Psychiatry - University of Rochester Medical Center
ORCID: 0000-0002-1867-6629

Umair Majid, MSc, MEd, PhD
Institute of Health Policy, Management and Evaluation | University of Toronto (Canada) Research, Public Policy, and Evaluation | United Way Greater Toronto (Canada) Institute for Better Health | Trillium Health Partners (Canada)Centre for Continuing Education | McMaster University (Canada), Government College University (Pakistan)
ORCID: 0000-0002-4581-7714

Dianne Marshburn, PhD, RN
Adjunct Graduate Faculty, College of Nursing, East Carolina University

Erin Moore, BS
Quality Improvement Manager, Pennsylvania Department of Health

Sinyoung Park, PhD
Associate Professor of Health Administration, Brooks College of Health, University of North Florida
ORCID: 0000-0001-5780-9386

Marie-Pascale Pomey, MD, PhD
Researcher at the Research Center of the University Hospital of Montréal
ORCID: 0000-0001-5180-8139

Sophie Staniszewska, DPhil (Oxon)
Professor, Patient and Public Involvement and Experiences of Care, Co-Editor in Chief, Research Involvement and Engagement, Warwick Medical School, University of Warwick (England)
ORCID: 0000-0002-7723-9074

Anthony C Stanowski, DHA, FACHE
President & CEO, Commission on Accreditation of Healthcare Management Education
ORCID: 0000-0002-8752-4004

Tammy Thompson, EdD, CPXP, EDAC
Director of Experience Design, ECU Health | Adjunct Instructor, North Carolina A&T State University .
ORCID: 0009-0008-9350-7930

Dominic O. Vachon, MDiv, PhD
John G. Sheedy, M.D., Director of the Ruth M. Hillebrand Center for Compassionate Care in Medicine

Board Members Emeriti

Stefan Agamanolis, PhD, Chief Innovation Officer, Akron Children’s Hospital.
Bill Boulding, PhD, Dean/J.B. Fuqua Professor of Business Administration, The Fuqua School of Business, Duke University
Bob Cottor, MD, Board Member, Taos Institute
Denise M. Kennedy, MBA, Clinical Assistant Professor, Arizona State University, College of Health Solutions, School for the Science of Health Care Delivery
Christy Harris Lemak, PhD, FACHE, Chair, Department of Health Services Administration, UAB
William G. Lehrman, PhD, Social Science Research Analyst, Division of Consumer Assessment & Plan Performance, Centers for Medicare & Medicaid Services
Karen Luxford, PhD, CEO, Australian Council on Healthcare Standards
Joseph Michelli, PhD, Chief Experience Officer, The Michelli Experience
Vickie Niederhauser, PhD, RN, Dean, The University of Tennessee, 
College of Nursing
Zal Press, Founder, Patient Commando Productions / Former Co-Chair, Global Patient & Family Advisory Council, The Beryl Institute