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Editorial Board

Editor-in-Chief/Founding Editor

Jason A. Wolf, PhD, CPXP, President & CEO, The Beryl Institute
ORCID: 0000-0001-9679-9707 | Full Bio

Associate Editor

Geoffrey A. Silvera, PhD, MHA, Associate Professor of Health Services Administration, University of Alabama at Birmingham
ORCID: 0000-0002-8835-1598 | Full Bio

Editorial Board

The Editorial Board for Patient Experience Journal brings together a global collection of leading thinkers, scholars and practitioners across healthcare. These individuals help frame the direction of the journal, ensure we maintain rigorous standards and provide a line of sight to the future as PXJ works to expand the dialogue on patient experience improvement. By contributing to research and writing, supporting the work of others and encouraging new ideas, the Patient Experience Journal Editorial Board helps to expand the exploration into evidence-based, high impact concepts and practices that will positively influence patient experience efforts around the world.

The Board and broad community of peer reviewers guide Patient Experience Journal. Editorial Board Members serve renewable two-year terms and focus on the following roles:

  • Editorial strategy advisors: Board members serve as a source of inspiration and advice in guiding the development and direction of the journal.
  • Journal ambassadors: Board members act as ambassadors for the journal, sourcing potential authors, reviewers, and readers. They also encourage students and colleagues to contribute to, read, and cite the journal.
  • Peer review: With the community of reviewers, board members take on the role of peer reviewer for submissions to the publication dependent on timing and topic.

Editorial Board members include:

Samereh Abdoli, Ph.D, RN, Assistant Professor of Nursing, University of Tennessee-Knoxville
Corey Adams, MBA, GradDipPsych, RN, Manager, Patient Experience, St Vincent’s Health Network Sydney
Agnes M. Barden DNP, RN, CPXP, Vice President, Office of Patient and Customer Experience, Northwell Health
Britt Berrett, Ph.D., Managing Director & Teaching Professor of the BYU Healthcare Leadership Collaborative
Vishal Bhalla, MBA, MS, CPXP, SVP Chief Human Resource Officer & Chief Experience Officer, Atrium Health
Megan Chavez, MS, FACHE, CPXP, Vice President, Patient and Family Experience, Cook Children's
Lihua Dishman, DBA, MBA, Associate Professor, Doctor and Master of Health Administration (DHA and MHA) Programs, College of Graduate Health Studies, A. T. Still University
Karen Drenkard, PhD, RN, NEA-BC, FAAN, Associate Dean, Clinical Practice & Community Engagement, The George Washington University School of Nursing
Sherri LaVela, Ph.D., MPH, MBA, Research Health Scientist, Center of Innovation for Complex Chronic Care, Department of Veterans Affairs | Associate Professor, Research, Department of Physical Medicine and Rehabilitation, Feinberg School of Medicine, Northwestern University
Daniel D. Maeng, Ph.D., Assistant Professor, Department of Psychiatry - University of Rochester Medical Center
Umair Majid, MSc, MEd, PhD Candidate, University of Toronto | Instructor, McMaster University
Dianne Marshburn, Ph.D., RN, Nursing Graduate Faculty Member, East Carolina University, College of Nursing
Erin Moore, BS, Lead Coproduction Advisor, Shift
Sinyoung Park, PhD, Assistant Professor of Health Administration, Brooks College of Health, University of North Florida
Marie-Pascale Pomey, MD, Ph.D, Full Professor of Public Health School of Public Health, University of Montreal
Sophie Staniszewska, Ph.D., Professor, Patient and Public Involvement and Experiences of Care, Co-Editor in Chief, Research Involvement and Engagement, Warwick Medical School, University of Warwick (England)
Anthony C Stanowski, DHA, FACHE,  President & CEO, Commission on Accreditation of Healthcare Management Education
Tammy Thompson, EdD, CPXP, EDAC, Director of Experience Design, ECU Health | Assistant Professor, North Carolina A&T State University | President, Institute for Patient-Centered Design, Inc.
Dominic Vachon, Ph.D., Director, Ruth M. Hillebrand Center for Compassionate Care in Medicine, University of Notre Dame

Board Members Emeriti


Stefan Agamanolis, PhD, Chief Innovation Officer, Akron Children’s Hospital.
Bill Boulding, Ph.D., Dean/J.B. Fuqua Professor of Business Administration, The Fuqua School of Business, Duke University
Bob Cottor, M.D., Board Member, Taos Institute
Denise M. Kennedy, MBA, Clinical Assistant Professor, Arizona State University, College of Health Solutions, School for the Science of Health Care Delivery
Christy Harris Lemak, PhD, FACHE, Chair, Department of Health Services Administration, UAB
William G. Lehrman, Ph.D., Social Science Research Analyst, Division of Consumer Assessment & Plan Performance, Centers for Medicare & Medicaid Services
Karen Luxford, Ph.D., CEO, Australian Council on Healthcare Standards
Joseph Michelli, Ph.D., Chief Experience Officer, The Michelli Experience
Vickie Niederhauser, Ph.D., RN, Dean, The University of Tennessee, 
College of Nursing
Zal Press, Founder, Patient Commando Productions / Former Co-Chair, Global Patient & Family Advisory Council, The Beryl Institute