The Patient Experience Journal (PXJ) Awards celebrate powerful contributions to the literature and articles of impact in research and practice and introduce rising stars who are working to expand evidence and insights on patient experience and the human experience in healthcare. Identified from the articles published in PXJ and selected by the Editorial Board based on criteria noted below, award recipients represent the rigor, thoughtfulness and vision seen in all the pieces published in the journal. PXJ remains committed to elevating the work of our authors and honoring the interest of our readers by bringing together a broad and comprehensive selection of cutting-edge articles from around the world. Award recipients are celebrated every year at The Beryl Institute's Elevate PX.

PXJ Awards Categories and Recipients

The awards recognize papers in the following categories (a full review of the awards and criteria can be reviewed here). Award recipients include:

ARTICLE OF THE YEAR


• 2021 (Volume 8): The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: A critical role for subjective advocates
• 2020 (Volume 7): Patient feedback: Listening and responding to patient voices
• 2019 (Volume 6): “Anyone can co-design?”: A case study synthesis of six experience-based co-design (EBCD) projects for healthcare systems improvement in New South Wales, Australia

BEST ARTICLE - EMERGING SCHOLAR. Lead author has completed a doctorate within the last 5 years.


• 2021 (Volume 8): Using design-thinking to investigate and improve patient experience
• 2020 (Volume 7): Cancer patient perspectives during the COVID-19 pandemic: A thematic analysis of cancer blog posts
• 2019 (Volume 6): Engaging under- and/or never-engaged populations in health services: A systematic review

BEST ARTICLE - PRACTITIONER. Lead author is a professional from a healthcare delivery organization.


• 2021 (Volume 8): The effect of service excellence training: Examining providers' patient experience scores
• 2020 (Volume 7): Development and reliability of a patient experience inventory tool for hospitals
• 2019 (Volume 6): Using experience-based design to understand the patient and caregiver experience with delirium

MOST IMPACTFUL ARTICLE. Selected from all articles published over the last five volumes.<


• 2021 (Across Volumes): Healthcare providers versus patients' understanding of health beliefs and values
• 2020 (Across Volumes): Relationship-centred care in health: A 20-year scoping review
• 2019 (Across Volumes): Patient partnership in quality improvement of healthcare services: Patients’ inputs and challenges faced

PXJ Awards Presentations

View the introduction of our 2021 PXJ Award Winners (Volume 7 - 2020) during The Beryl Institute's Elevate PX 2021.



View the 2020 PXJ Award Winners (Volume 6 - 2019) present their papers at a special session during Patient Experience Conference 2020.