Publication Policies


Who Can Submit?

Anyone may submit an original article to be considered for publication in Patient Experience Journal provided he or she owns the copyright to the work being submitted or is authorized by the copyright owner or owners to submit the article. Authors are the initial owners of the copyrights to their works (an exception in the non-academic world to this might exist if the authors have, as a condition of employment, agreed to transfer copyright to their employer).

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General Submission Rules

Submitted articles cannot have been previously published, nor be forthcoming in an archival journal or book (print or electronic). In addition, by submitting material to Patient Experience Journal, the author is stipulating that the material is not currently under review at another journal (electronic or print) and that he or she will not submit the material to another journal (electronic or print) until the completion of the editorial decision process at Patient Experience Journal. If you have concerns about the submission terms for PXJ, please contact the editors. A formal publication agreement will be requested upon acceptance.

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As an open access, peer reviewed journal Patient Experience Journal (PXJ) follows the full transparency standards set forth by the Directory of Open Access Journals (https://doaj.org/bestpractice). While many open access journals do charge administrative or publication fees, PXJ has no associated fees connected to submission and/or publication and no article processing charges (APCs).

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Formatting Requirements

PXJ articles should be submitted in Microsoft Word format, double-spaced and with a font style and size that does not impede on the readability of the submitted article. Authors should also remove as much identifying information as possible without taking away from the intent of the submission. Articles should be accompanied by an abstract written in paragraph format of 250 words or less. Submitted article length may vary, but should not exceed the suggested maximum length of 5000 words for full research articles. (This is not inclusive of abstracts, figures or references.) Upon acceptance, specific rules govern the formatting of the final submission. See Final Manuscript Preparation Guidelines for details. PXJ will work with authors to finalize formats in preparation for publishing.

Please note: The current state of technology of Adobe's Portable Document Format (PDF) is such that there are no, and can be no, guarantees that documents in PDF will work perfectly with all possible hardware and software configurations that readers may have.

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Rights of Authors and Patient Experience Journal

As further described in both our online Submission Agreement (the Submission Agreement) and formal Publication Agreement, in order to better manage the rights associated with an Article, and to provide optimal access to it, we maintain authors hold the copyright to their Article, but grant the Journal appropriate rights to use the Article for the benefit of the scholarly community. The Author(s) hereby grants Patient Experience Journal the authority to publish the Article with a Creative Commons “Attribution, Non-Commercial, No Derivatives” license. (See the Creative Commons website - www.creativecommons.org - for further information.) The parties believe that this arrangement will properly serve our shared interest in reaching the largest readership possible.

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Attribution and Usage Policies

As further described in the Submission and Publication agreement, the Author hereby licenses to the Journal the irrevocable, nonexclusive, and royalty-free rights. The Journal may publish the Article in any format, including electronic and print media. Specifically, this license includes the right to reproduce, publicly distribute and display, and transmit the Article or portions thereof in any manner, through any medium now in existence or developed in the future, including but not limited to print, electronic, and digital media, computerized retrieval systems, and other formats.

Any uses of the article by the author, or of any work based substantially on the Article, shall include an appropriate citation to the Article, stating that it has been or is to be published in Patient Experience Journal, with name and date of the Journal publication and the Internet address for the website of the Journal.

People seeking an exception, or who have questions about use, should contact the editors.

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Conflicts of Interest


When authors submit a manuscript of any type or format they are responsible for disclosing all financial and personal relationships that might bias or be seen to bias their work directly via the cover letter with their submission. A discovery of a conflict could results in the rejection of a submission or removal of an article.

Peer Reviewers

Reviewers are asked to consider if they have conflicts of interest that could complicate their review. Reviewers must disclose to editors any conflicts of interest that could bias their opinions of the manuscript, and should recuse themselves from reviewing specific manuscripts if the potential for bias exists. Reviewers must not use knowledge of the work they’re reviewing before its publication to further their own interests.

Editorial Staff

Editors who make final decisions about manuscripts will recuse themselves from editorial decisions if they have conflicts of interest or relationships that pose potential conflicts related to articles under consideration. Other editorial staff members who participate in editorial decisions will provide editors with a current description of their financial interests or other conflicts (as they might relate to editorial judgments) and recuse themselves from any decisions in which a conflict of interest exists. Editorial staff must not use information gained through working with manuscripts for private gain. Editors should publish regular disclosure statements about potential conflicts of interests related to the commitments of journal staff. Guest editors will be asked to follow these same procedures.


Manuscripts submitted are privileged communications that are authors’ private, confidential property, and authors may be harmed by premature disclosure of any or all of a manuscript’s details. Editors will not share information about manuscripts, including whether they have been received and are under review, their content and status in the review process, criticism by reviewers, and their ultimate fate, to anyone other than the authors and reviewers. Requests from third parties to use manuscripts and reviews for legal proceedings should be politely refused, and editors should do their best not to provide such confidential material should it be subpoenaed.

Editors will also make clear that reviewers should keep manuscripts, associated material, and the information they contain strictly confidential. Reviewers and editorial staff members must not publicly discuss the authors’ work, and reviewers must not appropriate authors’ ideas before the manuscript is published. Reviewers must not retain the manuscript for their personal use and should destroy paper copies of manuscripts and delete electronic copies after submitting their reviews.

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Statement on Human Research

When reporting experiments on people, authors should indicate whether the procedures followed were in accordance with the ethical standards of the responsible committee on human experimentation (institutional and national), or if no formal ethics committee is available, with the Helsinki Declaration as revised in 2008. If doubt exists whether the research was conducted in accordance with the Helsinki Declaration, the authors must explain the rationale for their approach and demonstrate that the institutional review body explicitly approved the doubtful aspects of the study.

Patients have a right to privacy that should not be violated without informed consent. Identifying information, including names, initials, or hospital numbers, should not be published in written descriptions, photographs, or pedigrees unless the information is essential for scientific purposes and the patient (or parent or guardian) gives written informed consent for publication. When informed consent has been obtained, it should be indicated in the published article.

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Sponsorship/Advertising Policy

Patient Experience Journal accepts sponsorship and banner advertising for its website according to the following principles:

  • Advertising is separate from content. Advertisers and sponsors have no advance knowledge of our editorial content, nor do the editors have advance knowledge of advertisers. Content is never altered, added, or deleted to accommodate advertising. Advertisers and sponsors have no input regarding any of our editorial decisions or advertising policies. The advertising sales representatives have neither control over, nor prior knowledge of, specific editorial content before it is published. Patient Experience Journal reserves the right to decline or cancel any advertisement at any time.
  • Advertising must be factual and in good taste in the judgment of Patient Experience Journal editorial staff. Please note: Readers who click on an advertising banner or other advertising link may connect to a site different from Patient Experience Journal to view additional information. Such sites may also ask visitors for additional data. Patient Experience Journal does not participate in, nor control such sites.
  • Third-party advertisements on the Patient Experience Journal site may not include any Patient Experience Journal publication name, logo, or title.
  • Advertised products must be compliant with the regulations in the country where the advertisement will be seen. Advertisements for pharmaceutical products (including new drug applications) that are subject to U.S. Food and Drug Administration oversight must comply with FDA regulations regarding advertising and promotion.
  • Users will be able to distinguish advertising and editorial content clearly on the website.
  • Patient Experience Journal does not endorse any company, product, or service appearing in its advertising.
  • Updates to our Internet advertising policy will be posted to this website.
  • To inquire about sponsorship or advertising in Patient Experience Journal please contact

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    General Terms and Conditions of Use

    Users of the Patient Experience Journal website and/or software agree not to misuse the Patient Experience Journal service or software in any way.

    The failure of Patient Experience Journal to exercise or enforce any right or provision in the policies or the Submission Agreement does not constitute a waiver of such right or provision. If any term of the Submission Agreement or these policies is found to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties' intentions as reflected in the provision, and the other provisions of the Submission Agreement and these policies remain in full force and effect. These policies and the Submission Agreement constitute the entire agreement between Patient Experience Journal and the Author(s) regarding submission of the Article. A formal Publication Agreement will be requested upon acceptance.

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