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Patient Experience Journal (PXJ) is a peer-reviewed, open-access journal published by The Beryl Institute. PXJ is committed to disseminating rigorous knowledge and expanding the global conversation on evidence and innovation on patient experience. Grounded in our core principles, PXJ engages all perspectives, with a strong commitment to Patients Included. Submissions are accepted on an ongoing basis and undergo a full double-blind peer review process.

PXJ's reach and impact is reflected in the fact that published articles are downloaded over 15,000 times monthly and accessed in over 220 countries and territories around the world. PXJ is indexed in the Directory of Open Access Journals, Google Scholar, and Crossref and we are committed through our open-access policy to ensure the broadest access to articles possible. PXJ does not charge article processing or open access publication fees at this time.

SPECIAL ISSUE. As we all work to address the dynamic nature of today's healthcare environment and support one another with information that will help in tackling the challenges we face, we thank all the contributors to our 2022 special issue: Elevating the human experience through caring for the healthcare workforce. We also hope you will consider our call for the 2023 special issue: Emerging Frontiers in Human Experience. Find more information on the call for submissions here. We hope this finds you all safe and well at this time.

Current Issue: Volume 9, Issue 3 (2022)

Editorial

Personal Narratives

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Living with brain cancer: From researcher to patient
Stephen P. Chelko and Daniel L. Fay Ph.D.

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The importance of patient engagement in the management of giant cell arteritis
Nikhil S. Patil, Maxwell J. Gelkopf, Santano L. Rodrigues, and Arun NE. Sundaram

Research

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The intersection of diversity, equity, and inclusion with pediatric Patient and Family Advisory Councils
Ndidi I. Unaka, Mindy Hoang, Jesse Hsu, Pam Dardess, Carlos T. Casillas, Meghan Fanta, Deborah L. Dokken, and Andrew F. Beck

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Patient experience of the Electronic Health Record (EHR) in a maternity unit in Ireland
Joye McKernan, Paul Corcoran Dr, and Richard A. Greene Professor

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Improving the accuracy of Interactive Voice Response (IVR) Technology for pediatric experience scores
Elizabeth Spaargaren MS, MPH, CPXP; Abigail Kozak MBA, CPXP; Cara Herbener CPXP; and Barbara Lawlor Burke MA, CPXP

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MyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care
Jo McDonall, Anastasia F. Hutchinson, Natalie Heynesbergh, Bernice Redley, Richard de Steiger, Damien Khaw, and Mari Botti

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Developing a patient satisfaction measure for imaging-based patient information during clinical consultations
Hindrik J.J. Pinkster, Anne M.L. Meesters, Frank F.A. IJpma, Erik Taal, Joep Kraeima, and Peter M. Ten Klooster

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Home health care CAHPS® survey: Predicting patient experience performance
Stephanie Ballengee, Girlyn Cachaper, Kim S. Bradley, Hessamaldin Sadatsafavi, Ralitsa S. Maduro, Merri K. Morgan, and Kathie S. Zimbro

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Public satisfaction with COVID-19 vaccination program in Saudi Arabia
Muhammad Waseem Shahzad, Adel Al-Shabaan, Ammar Mattar, Bilal Salameh, Eman M. Alturaiki, Waleed A. AlQarni, Khalid A. AlHarbi, and Turki M. Alhumaidany

Case Studies

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A patient perspective on information provision during the care path of Lentigo Maligna
Louis P. Ter Meer, Marleen de Mul, Jan Hazelzet, and Clemens van Eijk

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Cancer Experience of Care Improvement Collaboratives in the National Health Service in England
Claire Marshall, Helen Bulbeck, Ruth Hudson, Bruce Johnston, Shareen Juwle, David McNally, Bella Talwar, Lisa Young, and Ella Woodward