•  
  •  
 
 

Patient Experience Journal (PXJ) is a peer-reviewed, open-access journal published by The Beryl Institute. PXJ is committed to disseminating rigorous knowledge and expanding the global conversation on evidence and innovation on patient experience. Grounded in our core principles, PXJ engages all perspectives, with a strong commitment to Patients Included. Submissions are accepted on an ongoing basis and undergo a full double-blind peer review process.

PXJ's reach and impact is reflected in the fact that published articles are downloaded over 15,000 times monthly and accessed in over 220 countries and territories around the world. PXJ is indexed in the Directory of Open Access Journals, Google Scholar, and Crossref and we are committed through our open-access policy to ensure the broadest access to articles possible. PXJ does not charge article processing or open access publication fees at this time.

SPECIAL ISSUE. As we all work to address the current crisis and support one another with information that will help in tackling the challenges we face, we thank all the contributors to our 2021 special issue: The Impact of Inequity & Health Disparities on the Human Experience. We also hope you will consider our call for the 2022 special issue: Elevating the human experience through caring for the healthcare workforce. Find more information on the call for submissions here. We hope this finds you all safe and well at this time.

Current Issue: Volume 9, Issue 1 (2022)

Editorial

Commentaries

PDF

Measuring what matters: A proposal for reframing how we evaluate and improve experience in healthcare
Alpa Vyas, Lisa Allen, Anne Brown, Jennifer Carron, Cassandra Crowe-Jackson, Rick Evans, Kevin Gwin, and Jason A. Wolf

Personal Narratives

PDF

Family’s sufferings from asymptomatic COVID: Clinicians’ perspective
Neha Joshi Dr, Jitender Nagpal Dr, and Anand Sinha Dr

Research

PDF

Assessment of the COVID-19 pandemic and its impact on a children's hospital: The point of view of patients and families
Maria D. Navarro-Rubio, Ana Bosque, Arian Tarbal, Paula Cañal, David Nadal, and Mercedes Jabalera

PDF

Understanding both sides of the blood draw: The experience of the pediatric patient and the phlebotomist
Julie R. Piazza, Sandra Merkel, Brooke Rothberg, Joan Gargaro, and Kristin Kullgren

PDF

The impact of patient-centered care on health outcomes in adolescents living with diabetes
Rashida Farhad Vasanwala Dr, Amos Lim, Lim Soo Ting, Lim Pei Kwee, Hui Yuen Ching, and Tan Xiang Feng

PDF

Patient and family engagement: Bridging together interprofessional practice and patient- and family-centred care
Yuchen Gao, Sylvia Abonyi, Pamela Downe, Krista Baerg, and Heather A. Ward

PDF

Adapting and responding to a pandemic: Patient and family advisory councils in children's hospitals during COVID-19
Pam Dardess, Deborah L. Dokken, Ndidi I. Unaka, Jesse Hsu, Mindy Hoang, Andrew F. Beck, and Beverley H. Johnson

PDF

An exploration of psychological trauma and positive adaptation in adults with congenital heart disease during the COVID-19 pandemic
Liza Morton Dr, Calum Calderwood, Nicola Cogan, Claire Murphy, Evan Nix, and Jacek Kolacz Dr

PDF

Understanding patient experiences before and during the COVID-19 pandemic: A quasi-experimental comparison of in-person and virtual cancer care
Linda Watson, Claire Link, Siwei Qi, Eclair Photitai, Lindsi Chmielewski, Diane Fode, and Andrea DeIure

PDF

Resource utilization among informal caregiver of lung cancer patients undergoing treatment
Charlotte T. Lee, Clarelle L. Gonsalves, Jenny Gao-Kang, Wyatt G. Pickrell, and Ruth F. Barker

PDF

Patient reported experience in a radiation oncology department
Demetra Yannitsos, Petra Grendarova, Abdulla Al-Rashdan, Linda Watson, Wendy Smith, Fiona Lochray, Jackson Wu, and Lisa Barbera

PDF

Patient involvement in the development of PROMs within the MS Field: A systematic review
Signe Baattrup Reitzel, Melinda Magyari, Lasse Skovgaard, and Maria Kristiansen

PDF

The use of patient experience data for quality improvement in hospitals: A scoping review
Lauren Cadel, Michelle Marcinow, Harprit Singh, and Kerry Kuluski

Case Studies

PDF

When healthcare leadership and philanthropy lead to an improved patient experience: The Paul Lepsoe Music Initiative
Sara Olivier RN BScN MN; Corianne Bell BA Mus; Cheryl Jones Registered Psychotherapist, MTA, PhD; and Jerry M. Maniate MD, M.Ed, FRCPC, FACP

PDF

Positively waiting: Technology as the preferred distractor in a pediatric outpatient setting
Timothy Ernest, Victoria Maddex, Arnaldo Mejias, Lindy Davidson, and Donna Ettel-Gambino

PDF

Engaging patients and families in developing, implementing, and evaluating hospital at home: A Canadian case study
Sean P. Spina BSc(Pharm), ACPR, PharmD, FCSHP; Taylor Hainstock BHSc, MA; Rounak Haddadi BSc, BHSc; Beth Bourke BScN, RN; Lisa Thompson BSc; Elizabeth Borycki RN PhD FACMI, FCAHS, FIAHSI; Jennifer Cartwright; David Forbes BSc(Pharm), MPA, ACPR, BCPS, CTE; Curtis K. Harder BSc(Pharm), ACPR, PharmD, FCSHP; Andre Kushniruk PhD, FACMI, FCAHS, FIAHSI; Tasha Mckelvey BScN, MHA, RN; Tara McMillan BSc; Stephanie Menz BSc, BSP, ACPR; Katy Mukai BA, MPA; Michelle Riddle; Shauna Tierney MD, CCFP; and Melinda Zeron Mullins MD, PhD, CCFP