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PATIENT EXPERIENCE JOURNAL

Patient Experience Journal (PXJ) is a peer-reviewed, open-access journal published in association with The Beryl Institute. Read in over 200 countries and territories, PXJ is committed to disseminating rigorous knowledge and expanding the global conversation on evidence and innovation on patient experience. Grounded in our core principles, PXJ engages all perspectives, with a strong commitment to Patients Included. Submissions are accepted on an ongoing basis, however submissions for our annual special issue must be received by April 1, 2020. All submissions should adhere to the requested submission types and author guidelines. We invite you to join to the conversation.

Current Issue: Volume 6, Issue 3 (2019)

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Engaging under- and/or never-engaged populations in health services: A systematic review
Lesley Moody, Erica Bridge, Vidhi Thakkar, Naomi Peek, Tanvi Patel, Suman Dhanju, and Simron Singh

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From diagnosis to routine care in type 1 diabetes in children: Parents’ experiences
Géraldine Heilporn, Maude Laberge, André Côté, and Monia Rekik

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Using patient experience in optimizing the total knee arthroplasty patient journey
Nienke Wolterbeek, Dieuwertje J. Hiemstra, Fiona A. van der Hoeven, and Kiem G. Auw Yang

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Patient-initiated second opinions during acute hospital care
Roni Gagin, Neta HaGani, Esti Zigelboim, and Shiri Shinan-Altman

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Patient perspectives: Four pillars of professionalism
Laura Yvonne Bulk OT(Reg), MOT, BSW; Donna Drynan; Sue Murphy; Patricia Gerber; Roberta Bezati; Sacha Trivett; and Tal Jarus

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Volunteer contributions in the emergency department: A scoping review
Sophie Glanz, Brittany Ellis, Shelley L. McLeod, Cameron Thompson, Don Melady, and Michelle Nelson

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Effect of change in the CG CAHPS survey instrument recall period on patient experience scores on healthcare utilization
Kimberley Marshall-Aiyelawo PhD, USN, MSC (Ret); Richard Bannick PhD, USAF, MSC (Ret); Sharon Beamer AuD; Melissa Gliner PhD; Terry McDavid Ms; Daniel Muraida PhD; Janice Ellison USAF Nursing Services (Ret); Beatrice Abiero PhD; Alan Roshwalb PhD; and Mark Andrews

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Are you my doctor? Utilizing personalized provider cards to improve patient/doctor connections
Jessica Colyer, Tina Halley, Melissa Winter, Jennifer Coldren, and Martha Parra

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Seven steps to successful change: How a large academic medical center prepared patients for organizational change
Brian Carlson, Madison Agee, Terrell Smith, Paul Sternberg Jr, and Jason Morgan