Most Recent Additions*
Special Issue – July 2021 The Impact of Inequity & Health Disparities on the Human Experience
Patient Experience Journal
Micro-volunteering at scale can help health systems respond to emergencies, such as the Covid-19 pandemic
Neil Churchill OBE
Cards from the community: Engagement of the local community to enhance patient and staff experience during the COVID-19 pandemic
Brittany Branson
Flattening the curve of distress: A public-facing webinar for psychoeducation during COVID-19
Grant Smith, Stephanie Harman, and Keri Brenner
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, and Victoria Niederhauser
Caring for our caregivers in body, mind and spirit during the COVID-19 pandemic
Rick Evans, Philip J. Wilner, and Kristen Spillane
Leveraging the agility of the care experience dyad partnership model during COVID-19
Vanessa Mona and Rana Awdish MD FCCP
Johns Hopkins Medicine responds to COVID-19: Adjusting patient- family- and staff-centered care
Stacy L. C. Colimore, Lisa Allen, Zach Lawrence, Nicole Iarrobino, Sylvia Kavouriou, Adey Betre, Chevaunne Edwards, Amel Elshinawi, Lisa Filbert, Tameka Glenn, Jade Hewitt, Lisa Jibril, Brittney Lawrence, Ariel Mabry, Deborah Miller, Nicole Pritchett, and Heather Webb
Family Connect: Keeping families informed during the COVID-19 pandemic
Brittany Branson, Anne K. Wilkinson, Jaya Sondhi, Irma Dadic, Devin M. Giguere, Rachel Ramsey, Regina Grinblat, and Katherine A. Hochman
Maintaining a positive patient experience during COVID-19 in a rehabilitation and complex care setting
Sarah Benn Orava, Kim Cook, and Amanda Brown
Patients and families strengthen COVID-19 communication across Los Angeles County
Lindsey Galli and Libby Hoy
A comprehensive call center supporting safe, efficient operations during a pandemic
Janice P. Finder, Ashlyn Proske, Judy Overton, Elizabeth Comcowich Garcia, and Michael Frumovitz
TeleBoard: The move to a virtual family advisory board
Sheryl Chadwick, DeeJo Miller, Kathryn Taff, and Amanda Montalbano
How University of Chicago Medicine designed virtual rounding to maintain human connections during COVID-19
Susan M. Murphy
The rapid increase in telemedicine visits during COVID-19
Chelsea Johnson, Kathryn Taff, Brian R. Lee, and Amanda Montalbano
An extensive review of patient satisfaction with healthcare services in Bangladesh
Abdul Kader Mohiuddin
Patient experience in a pediatric emergency department during COVID-19
Beth L. Emerson MD and Erika Setzer
*Updated as of 09/19/20.
