Abstract
Patient input is recognized across the healthcare field as essential for tailoring innovations and quality improvement initiatives to meet the needs of intended patient populations. This paper describes the implementation of a patient advisory council (PAC) established to provide feedback on telehealth innovations and quality improvement initiatives at a network of federally qualified health centers (FQHCs) in New York State (NYS). We report on the implementation process, success and challenges, and reflections shared by PAC members regarding their experiences.
Recommended Citation
Korins J, Schaffer L, Shroff N. The Implementation of a Telehealth Patient Advisory Council in a Network of Federally Qualified Health Centers. Patient Experience Journal. ; 12(2):90-95. doi: 10.35680/2372-0247.2036.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Included in
Business Administration, Management, and Operations Commons, Health and Medical Administration Commons, Medical Education Commons, Public Health Commons, Social and Behavioral Sciences Commons