Most Popular Papers *
Effectiveness of Incident Reporting Tools in Ensuring Patient Safety: A Systematic-Narrative Hybrid Review
Valentina Cerrone, Vincenzo Andretta, Angela Prendin, Bernadette Ilardi, Carloluigi Bonetti, Mario Capunzo, and Marco Cascella
Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
Bradley Lloyd, Mark Elkins, and Lesley Innes
Re-Recruitment: An Essential Aspect of Human Experience
Thom Mayer, David Fessell, and Amy Young
Customer service vs. Patient care
Kathy Torpie
Understanding the Care Experiences and Support Needs of UK Adults Treated in Hospital for Meningitis
Harriet Hay, Amy Tallett Dr, Bec Aeddi, Beverley Corbett, Claire Donovan, Jane Blewitt, and Juan Abad Madroñero
Cancer Partnerships Hub (CPH) Model: Implementing an Organizational Innovation to Enhance Engagement of Patient-Partner in Cancer Care Services
Deborah Pascale, Sandie Oberoi, Charlotte Gélinas-Gagné, Pegah Torabi, Ludovic Tamaro, and Karine Bilodeau
HOPE Experience Essentials: The Next Generation of Service Standards at Mayo Clinic
Jennifer Packard, Richard M. Elias, Thomas J. (Tripp) Welch, Karee A. Munson, and Jonathan A. Leighton
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, and Victoria Niederhauser
Defining Patient Experience
Jason A. Wolf PhD, CPXP; Victoria Niederhauser DrPH, RN; Dianne Marshburn PhD, RN, NE-BC; and Sherri L. LaVela PhD, MPH, MBA
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 04/30/25.