Most Popular Papers *
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, and Victoria Niederhauser
Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
Bradley Lloyd, Mark Elkins, and Lesley Innes
Customer service vs. Patient care
Kathy Torpie
Evaluation and measurement of patient experience
Sherri L. LaVela PhD, MPH, MBA and Andrew S. Gallan PhD
Defining Patient Experience
Jason A. Wolf PhD, CPXP; Victoria Niederhauser DrPH, RN; Dianne Marshburn PhD, RN, NE-BC; and Sherri L. LaVela PhD, MPH, MBA
Improving the patient experience through nurse leader rounds
Judy C. Morton, Jodi Brekhus, Megan Reynolds, and Anna Kay Dykes
Exploring workforce confidence and patient experiences: A quantitative analysis
Katie M. Owens and Stephanie Keller
The influence of COVID-19 visitation restrictions on patient experience and safety outcomes: A critical role for subjective advocates
Geoffrey A. Silvera, Jason A. Wolf PhD, Anthony Stanowski, and Quint Studer
When healthcare leadership and philanthropy lead to an improved patient experience: The Paul Lepsoe Music Initiative
Sara Olivier RN BScN MN; Corianne Bell BA Mus; Cheryl Jones Registered Psychotherapist, MTA, PhD; and Jerry M. Maniate MD, M.Ed, FRCPC, FACP
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 04/28/22.