Most Popular Papers *
Doctor behaviors that impact patient satisfaction
Bryan Lilly, Michael J. Tippins, Katharine Tippins, and Julia Lilly
Whose party is it anyway? An invitation from a patient experience advocate
Geoffrey A. Silvera
Patient-centered care frameworks, models and approaches: An environmental scan
Aghna Wasim, Maria Sajan, and Umair Majid
The journey from provider to patient: Lessons learned
Jane E. Sullivan
Leveraging the intersectionality of healthcare and hospitality to diversify workforce talent and enhance patient experience
Sven Gierlinger, Nicole Giammarinaro, Mallory Tuomey, and Leah Petrosino
Leveraging patient experience measures as surrogate outcomes to evaluate health care interventions
Layla Parast
Barriers and enablers of patient and family centred care in an Australian acute care hospital: Perspectives of health managers
Bradley Lloyd, Mark Elkins, and Lesley Innes
How COVID-19 changed frontline healthcare workers’ experiences: A narrative inquiry into the impact of chronic burnout on a surgical physician assistant’s wellness
Lihua Dishman and Rhionna J. Smith
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, and Victoria Niederhauser
* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 08/03/23.