ORCID
A Sivasubramaniam: https://orcid.org/0000-0002-4640-5746
Abstract
Within our healthcare system today, the prevalence of biomedical traditions and notions of health and well-being greatly shape how care is provided and perceived. Less apparent, however, is their histories and their manifestations today.14 Our healthcare system is rooted in systems of oppression such as colonialism, racism and capitalism; that perpetuate violence, barriers and inequities, and maintain hierarchies of dominating and non-dominating groups that have become commonplace. There is a need for radical change, and critical measures are underway to create a more equitable healthcare system. With the increased recognition of equity, diversity and inclusion (EDI), concepts like cross-cultural competence, postcolonialism, among others have encouraged changes to care practice, policy and education.2,13 However, these efforts fall short as systemic barriers in healthcare still remain.3 Health Justice (HJ) education is an additional approach to creating change within healthcare as it advocates for collective action against the structural and institutional causes of health disparities.18 The purpose of this study is to enhance patient experience by providing HJ education to frontline staff on dismantling systemic barriers to care. The effects of providing this streamlined education to staff will be measured against patient complaints related to harassment, systems of oppression and discrimination, hence tying educational objectives to downstream outcomes in patient care. This research contributes to patient experience and will be useful to inform future HJ initiatives and policies across the broader healthcare community.
Recommended Citation
Sivasubramaniam A, Blanchard C, Pattabiraman S, Uzoh C, Khalid Y. Health Justice Education to Enhance Overall Patient Experience in the Context of Acute-Care Hospitals. Patient Experience Journal. ; 13(3):351-359. doi: 10.35680/2372-0247.2181.
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