Content Posted in 2025
A Case Report on Meeting the Spiritual Need of Intubated Conscious Patient, Mahuya Karmakar, Santhna Letchmi Panduragan, and Faridah Mohd Said
Adolescents with Cystic Fibrosis Expressing their Possible Selves through Photovoice: A Longitudinal Interpretative Phenomenological Analysis to Prepare a Peer Support Intervention for Healthcare Transition, Maxime Morsa, Adélaïde Vincent-Lardy, Julie Haesebaert, Catherine Llerena, Lucie Pelz, Philippe Reix, Rémi Gagnayre, and Quitterie Reynaud
“All Together”: A Case Study Demystifying Patient and Public Involvement (PPI) in Brief Psychological Interventions within a Community Mental Health Service for Adults in the UK, Molly H. Nadel, Katherine Parkin, Stephanie Casey, Rachel Maciag, Alice Xie, Mu-Yin Chang, and Youngsuk Kim
A Qualitative Study: Patients' Expectation of Private Hospitals, Sarah Jada, Jessy Jacob, and Ahmad Nasrallah
Assessing patient satisfaction with the services provided under the National Health Insurance Scheme at the Outpatient Department of the Levy Mwanawasa University Teaching Hospital in Lusaka, Zambia, Wesley Kapaya Mwambazi and Mubanga Mpundu
A Systematic Review of the Literature on the Validity, Reliability, and Utility of the NHS Friends and Family Test as a Method for Gathering Feedback on and Improving the Experiences of Patients, Miss Jenny King, Catherine Davidson, Miss Hannah Wade, and Chris Graham
“Better Than Any Medicine:” Understanding How Therapy Dogs Support Patients Presenting with Mental Health and Substance Use Concerns in an Emergency Department Setting, Alexandria R. Pavelich, Colleen A. Dell, James Stempien, Holly McKenzie, Aimee Hozack, Jane Smith, Alexis Rowsell, Janet Gunderson, and Elizabeth Pease
Beyond the Numbers: Elevating Meaning through Metrics in Patient Experience, Geoffrey A. Silvera
Beyond the White Coat: Mental Health in the Life of a Junior Doctor, Araya Gautam
Cancer Partnerships Hub (CPH) Model: Implementing an Organizational Innovation to Enhance Engagement of Patient-Partner in Cancer Care Services, Deborah Pascale, Sandie Oberoi, Charlotte Gélinas-Gagné, Pegah Torabi, Ludovic Tamaro, and Karine Bilodeau
Changing Myths Into Truths: Dispelling Physician Misconceptions on Patient Experience, Amit Singh, Syed Ahmed, James Castellone, Michael H Kanter, Mikelle Key-Solle, Sherry Kroll, Paul A Lansdowne, Winnie Lee, Swati Mehta, Sofie Morgan, Sephora Morrison, Susan N Nathan, Sachin Patel, Alexie Puran, Donald Wickline, and Liza DiLeo Thomas
Co-Designing a Patient-Facing Version of a Mental Healthcare Pathway for People Receiving Dialysis, Alexandra Albers, Charlotte Berendonk, Julie Robison, Richard Sawatzky, Loretta Lee, Monika Bolin, Jeff Costley, Sandy Johnstone, Kevin Kemp, Justin LeRoux, May Tourangeau, Sabiha Zaman, and Kara Schick-Makaroff
Communicating Effectively when Engaging People with Lived Experience in Mental Health and Substance use Health Research: A Qualitative Descriptive Study, Lisa D. Hawke, Wuraola Dada-Phillips, Charlotte Munro, Shoshana Hauer, Claudia Sendanyoye, Yona Lunsky, Gillian Strudwick, Tanya Halsall, and Natasha Y. Sheikhan
Contrasting Patients' and Healthcare Professionals' Experience in Hematological Cancer Care Pathway: A Narrative Study, Karine Bilodeau, Cynthia Henriksen, Camilia Aloisio Alves, Charlotte Gélinas-Gagné, Lynda Piché, Jacinthe Pepin, Virginia Lee, Marie-France Vachon, Nathalie Folch, Marie-Pascale Pomey, and Nicolas Fernandez
Correlation Between Resident Physician and Patient Perceptions of Empathy in the Emergency Department, Austin Porter, James Christian, Meryll E. Bouldin, Erin Willard, Stefan Graw, Sarah House, Sofie Morgan, Kristin Parker, and Carly Eastin
Effectiveness of Incident Reporting Tools in Ensuring Patient Safety: A Systematic-Narrative Hybrid Review, Valentina Cerrone, Vincenzo Andretta, Angela Prendin, Bernadette Ilardi, Carloluigi Bonetti, Mario Capunzo, and Marco Cascella
Empowering Frontline Staff in Service Recovery, Sarah E. Duncan, Brianna Camera, Iva Ervin-Stanberry, and Heather L. Pezzullo
Enhancing System-Level Quality Improvement through Patient-Inclusive Teamwork: A Review, Shaik Mohiuddin
Escuchame: A Story of Patient Resilience, Daniel Murillo Armenta and John Paul Braun
Experiences of Women in the Labour Room: The Untold Story, Emmanuel Dziwornu, Belinda Kpodo, Ophelia Anarfi, Enyonam Afi Adzato, and Anita Fafa Dartey
Family-Centered Care in Pediatric and Neonatal Intensive Care Units: A Systematic Review of Effects on Parental Satisfaction and Length of Stay, Vincenzo Andretta, Valentina Cerrone, Veronica Strini, and Angela Prendin
From Fear to Hope: How Communication Transformed Our Pregnancy Journey A Personal Narrative on the Critical Role of Healthcare Communication in Patient Experience, Valan. P and Pulidindi Venugopal
Holding Space: An Effective Intervention for When Hope Wanes, Annette Lane, Marlette Reed, and Rose Schroeder
HOPE Experience Essentials: The Next Generation of Service Standards at Mayo Clinic, Jennifer Packard, Richard M. Elias, Thomas J. (Tripp) Welch, Karee A. Munson, and Jonathan A. Leighton
I felt more confident that it would work for me: A Grounded Theory of Person-centered Interprofessional Collaboration Based on Patients’ Lived Experiences, Katherine Hope Morgan, Cristina S. Barroso, Kathleen Conroy Brown, Michael R. Bleich, Soghra Jarvandi, Elizabeth B. Strand, and Shaun Rowe
Impact of Non-Pharmacological Interventions on Patient Experience, Opioid Use, and Healthcare Utilization in Adult Cardiac Surgery: A Randomized Controlled Mixed Methods Trial, Julie R. Piazza, Alexander A. Brescia, Jessica N. Jenkins, Alexander J. Ivacko, Xiaoting Wu, Sara M. Jafri, Christopher J. Varlamos, James C. Piazza, Lindsay K. Heering, Stefanie L. Peters, Molly Dwyer-White, Bailey H. Brown, Faraz N. Longi, Katelyn P. Monaghan, Frederick W. Bauer, Varun G. Kathawate, Melissa C. Webster, Amanda M. Kasperek, Nickole L. Garvey, Claudia Schwenzer, Kiran H. Lagisetty, Michelle Riba, Donald S. Likosky, Jennifer F. Waljee, Nicholas H. Osborne, Mary E. Byrnes, and G. Michael Deeb
Leading in Turbulent Times: Why Experience is Essential to Healthcare's Future, Jason A. Wolf
Leading Through Partnership: Development of a Hospital-Wide Family-Centered Care Collaborative, Jessica T. Fry, Naomi Shapiro, Barbara Lawlor Burke, Kalee Ryan, and Kerri Z. Machut
Mastering the Art of Listening: The Human Experience Superpower, Jason A. Wolf
My Husband Didn’t Have to Die: A Doctor Reflects on all that Went Wrong with Her Husband’s Care in One of the Nation’s Top Medical Centers, Joanna A. Cooper
My Life, My Story and Life Recovery among Veterans with Substance Use Problems, Grace Chang MD, MPH; Martha J. Duffy MD; and Susan Nathan MD
Narrative Medicine Skills for End-of-Life, Elizabeth Summerfield
Opportunities and Challenges for E-health in Hip and Knee Arthroplasty - A Summary of Recent Literature Review, José Miguel Seguro and Márcia Pestana Santos
Partnership, Collaboration, and Co-Production to Improve Patient Experience Beyond Conducting Surveys – Lessons from the Quebec Model, Canada, Marie-Pascale Pomey, Catherine Wilhelmy, Myriam Fournier-Tombs, Vincent Dumez, Cécile Vialaron, Monica Nelea Iliescu, Karina Prevost, Simon Courtemanche, Louise Normandin, and Geneviève David
Patient Experience Second Opinion: Expanded Telemed Simulation Broadens Inquiry of Health Care Provider Verbal and Nonverbal Communication Issues, Mike C. Porter, Xiaowen Guan, and Paul G. Omodt
Patient Perspectives on Health Care Utilization at Two Free Clinics – A Qualitative Study, Patrick Fagan, Danny Guillen Perez, Roberta D. Baer, and John Petrilli
Patient Perspectives on Implementing a Person-Centered Care System: Experiences From the U.S. Veterans Health Administration's Whole Health System of Care, Ekaterina Anderson, Renda S. Wiener, Brianne Molloy-Paolillo, Megan McCullough, Bo Kim, J. Irene Harris, Seppo T. Rinne, and Barbara G. Bokhour
Patients’ Experiences of Triage and Waiting in Emergency Departments: A Cross-sectional Survey, Carrie Janerka, Leslie D Gavin, Fenella J Gill, and PCC ED Triage Group
Patient Similarity Analysis and Decision Support Dashboards in Cancer Care: Patients' and Other Stakeholders' Perspectives, Karol Jan Czuba Dr, Te Hao Apaapa-Timu Mrs, Rachel B. Owens, Robert Matthew Strother Dr, and Ryan P. Radecki Dr
Peer Mentoring, Camaraderie, and Support (PMCS) of Southern New Jersey: Suicide Prevention using Human Experience and Social Determinants of Health, Ali A. Poorani, Matthew Jacobs, Patrick Carney, and Jaclyn Tomasetti
Perceived Social Support and Its Associated Factors in Patients Undergoing Hemodialysis: A Cross-Sectional Study, Hosna Karami and Parvin Abbasi
Psychosocial Dimensions of Living with Hep B: Notes from the Field: The Lived Experience of a Mother Raising a Daughter with Hepatitis B, Julie Gerhardt
Reliability and Validity of a Modified Version of the Consumer Assessment of Healthcare Providers and Systems (CAHPS®) Clinician and Group Visit Survey 4.0 (beta) for Ambulatory Behavioral Health Care, Jessica K. Jeffrey, Ron D. Hays, Randi Hissom, Mark Grossman, and Samuel A. Skootsky
Re-Recruitment: An Essential Aspect of Human Experience, Thom Mayer, David Fessell, and Amy Young
Role of Patient-Reported Measures (PRMs) in Addressing Ethical Challenges During Telemedicine Consultation: A Narrative Review, Asiya Attar and Kasturi Shukla
Study on Doctor-Patient Identity Construction from the Perspective of Narrative Medicine, Fuxian Lin
Taking Time and Making Space for Patient and Caregiver Partners, R. Hamilton and L. Hives
The Art of Diagnosis: How to Actively Participate in Your Healthcare, Vladislav Ilin, Daniel J. Morgan, and Brad Peckler
The Hand We Hold: Reflections on Empathetic Practice in Medicine, Aravind Sreeram
The Impact of Learners on Patient Satisfaction in the Orthopedic Setting, Sydney Boike, Kevin Hodge, Lynsey Malin, Timothy Nyangacha, Rebekah Kleinsmith, Megan Reams, Julia Stumpf, and Bradley Nelson
The Implementation of a Telehealth Patient Advisory Council in a Network of Federally Qualified Health Centers, Jessica Korins, Lisa Schaffer, and Nandini Shroff
The Patient Experience of the #Hellomynameis... Campaign and the Value of Personalised Embroidered Student Uniforms, Julie Derbyshire, Gemma Bradley, Sasha Ban, Lianne Horscroft, and Joanne Woodhead
The Patient Ombudsperson's Experience of Patient Partnership and Mutual Understanding of Rights, Sanna Ryynänen
“Those boxes do not hold me”: Using Narrative Health Experiences Research to Learn from Patients and Care Partners Beyond Surveys, Rachel Grob, Barbara Warren, Erika Cottrell, Njeri Grevious, Sara Knight, Mark Schlesinger, Kate Clegg Smith, and Nancy Pandhi
Triad: A Novel Team Structure Pilot and its Impact on Patient Experience in the Pediatric Emergency Department, Walter Palmer MD; Joseph R. Mijares III, MD; and Sephora Morrison MBBS, MSCI, MBA
Understanding Online Reviews of Geriatricians: Correlations within a Dataset of 53,210 Physician Reviews, Yizhong Wu, Eric Reuben Smith, Nick Shaffer, Hanh Dieu Trinh, and Becky Powers
Understanding Patient Experiences: A Qualitative Study on Communication and Cultural Competence in Multiple Sclerosis Care, Vaishnavi Sridharan, Charee Thompson, Rola Mahmoud, Minnatallah N. E. Eltinay, and Chungyi Chiu
Understanding Patient Experience Through Narrative Complaint Analysis: A Mixed Methods Study in a Rural Academic Health System, Htun Ja Mai, Jabeen Ahmad, and Brant Oliver
Understanding the Care Experiences and Support Needs of UK Adults Treated in Hospital for Meningitis, Harriet Hay, Amy Tallett Dr, Bec Aeddi, Beverley Corbett, Claire Donovan, Jane Blewitt, and Juan Abad Madroñero
Unveiling Patient Satisfaction: Exploring Demographics, Interactions, and Health-Seeking Behavior, Vanessa B. Crowther, Cassandra Shaw-Johnson, Robbya R. Green-Weir, Pia S. Woodley, Marilyn A. Weatherspoon, Errick D. Farmer, and Arlesia L. Mathis
Using Patient Experience Data With IMPACT: A Framework for Healthcare Improvement, Corey Adams, Ramesh Walpola, and Reema Harrison
Virtual Nurse Discharge: Improving Patient and Nurse Experience, Dina Flihan, Christine Odell, Stacey Davis, Carolyn Oates, and Fay Wright
Voices From the Journey: Exploring Rehabilitation Experience of Individuals with Disabilities in a South African Province, Senzelwe M. Mazibuko, Thayananthee Nadasan Dr, and Pragashnie Govender
We Are Not THERE Yet! Why the Journey for Experience Excellence Must Persist, Jason A. Wolf
What Makes a Hospital Gown Functional? A Comparative Case Study of Effective Patient-Centered Design Practices in Four (n = 4) Hospital Gowns, Robmarie Lopez
“Why Should Anyone Want to Make Things Better for me Particularly?” – A Qualitative Exploration of Care Opinion and NHS Care Improvements, Emma Berry, Zoe Skea, Marion K. Campbell, and Louise Locock
Why We Need a Patient-Centered Innovation Renaissance: A Horizontal and Vertical Integration of Knowledge to Transform Care Pathways, Pieter Vandekerckhove, Benjamin H.L Harris, Louis J. Koizia, Ashok Handa, Chris Brainard, and Steven Howard
