ORCID
Aravind Sreeram: https://orcid.org/0000-0003-3893-2770
Abstract
In this narrative, I reflect on an early clinical encounter that reshaped my understanding of what it means to provide patient-centered care. As a medical student, I entered the exam room with a preset algorithm of what to say and how to act. Yet, when faced with a patient whose suffering could not be measured or addressed by any checklist, I realized the limitations of my scripted approach. I began to understand that some of the most meaningful contributions we offer in healthcare come not from solutions, but from presence. This experience helped me see that patient partnership is not always about offering answers. Sometimes, it is about creating space to be heard and acknowledged. In a field often driven by outcomes and efficiency, this moment reminded me that healing also depends on connection. I offer this story to encourage clinicians and trainees to recognize empathy and cultural humility as essential to care, and to support healthcare systems in making room to embody these values in daily practice.
Recommended Citation
Sreeram A. The Hand We Hold: Reflections on Empathetic Practice in Medicine. Patient Experience Journal. 2025; 12(3):18-21. doi: 10.35680/2372-0247.2053.
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