Abstract
Volume 12 of the Patient Experience Journal showcases a global dedication to advancing human experience in healthcare, illuminating both existing challenges and crucial emerging practices. The content, spanning three issues, emphasizes that improving the human experience is not a temporary initiative but rather the essential foundation for building trust, ensuring safety, facilitating healing, and sustaining organizational resilience. The overarching message of Volume 12 is that human experience is the heart of healthcare. It is actively shaped through shared purpose, design, empathy, communication, and partnership. The journal calls for a future where every voice is heard, every story matters, every partnership is authentic, and every system is designed around people. Experience excellence is defined not as a destination, but as an ongoing promise and commitment. This article provides a summary of key themes and a full interactive index of all articles in Volume 12 of PXJ.
You can access the full summary via this link: https://surveys.theberylinstitute.org/jfe/form/SV_6opY8W5D2K5tjvw
Recommended Citation
Journal P. PXJ Volume 12 – Key Theme Summary and Article Index. Patient Experience Journal. ; 12(3). doi: 10.35680/2372-0247.2069.
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