Content Posted in 2026
A Hybrid Coaching Model in a Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, and Brant Oliver
AI as a Physician Companion in Enhancing Trust in Healthcare, Saria Gouher
A Modern Playbook for Trust Across the Health Ecosystem, Erin O'Malley
Applying a Patient Journey Mapping Approach to Understand Maternal Care Patient Journeys: A Pilot Study, Nicole Hicks, Kristin Tully, Christopher Goodier, Sreenath Chalil Madathil, Ayaba Logan, and Myrtede Alfred
A Study to Assess PROM and PREM of CLD Patients in a Tertiary Care Hospital, Anagha Nandakumar, Rubasree M, Priya Nair, Dr. Dinesh Nair, and Krishnapriya S
Beliefs Regarding Patient Experience in the Emergency Department Among Individuals With Sickle Cell Disease, Elizabeth A. Ibiloye, Gloria N. Odonkor, Ayobami A. Aiyeolemi, Jamie C. Barner, Carolyn M. Brown, Hyeun Ah Kang, and Benita A. Bamgbade
Building a Culture of Trust: Engaging Teams with Targeted Tactics for Meaningful Improvement in Patient Experience, Anna Buckner and Kimberly Lewis
Building or Breaking Trust in Healthcare Through Patient and Family Engagement in Research and Service Design: The Need for Authentic Engagement Practices, Lisa D. Hawke, Hajar Seiyad, Shoshana Hauer, Charlotte Munro, and Natasha Y. Sheikhan
Building Trust in the Absence of Certainty: Community as Trust in Action, Jennifer A. Owens
``But What About Me?'': A Structural Redesign for Cascading Trust into an Integrated Culture of Care, Hazelin Hei Laam Ngan
Capturing Patient-Centered Quality of Life: Usability and Initial Validation of the Pediatric Patient-Generated Index Following Esophageal Atresia Repair, Zanib Nafees, Julia Ferreira, Elena Guadagno, Nikki Ow, Nancy Mayo, Jean-Martin Laberge, and Dan Poenaru
Caring But Still Hurting: Uninsured Patients' Illness and Healthcare Experiences at a U.S. Free Clinic, Danaya Amornnimit, Eda G. Christensen, Adelaida Salmeron, Kian Robison, Sofia Ampudia Arroyo, Jessica Benelli, Brenda Spearman, and Akiko Kamimura
Cartoon-Printed Uniforms: A Strategy to Ease Pediatric Hospital Anxiety, Karnellya R. Ohol and Janaki P. Shinde
Centering Community Voices to Address Healthcare Inequities in Underserved Utah Populations, Karishma Shah, Jazmine Abril, May Shaaban, Silvia Soule, Sonia Sehgal, Rawad Farhat, Jeannette Villalta, Oreta Tupola, Valentine Mukundente, Cathy Wolfsfeld, Ivana Holiday, Walter Watchman, Carrie Olvera, Lauren Gleave, Kamaile Tripp, Alexander Sperber, and Rita Osborn
Co-Designing Trust: Patient Experience, Relationships, and the Design of Care, Toni Land
Development and Psychometric Assessment of the Sub-scales of the Ontario Perception of Care tool for Mental Health and Addictions (OPOC-MHA), Brian Rush and Karen Urbanoski
Do Allied Health Professionals' Workplace Experiences Affect Their Decisions to Stay? A Quantitative Investigation Into the Relationship Between Wellness and Employee Retention in United States Hospitals, Dina Jarjees and Lihua Dishman
Documentation and Dashboard Driven Quality and Safety Improvement in Interpreter Services for Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, and Brant Oliver
Enhancing Provider Engagement through Peer-to-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, and Brant Oliver
Expanding Family Participation in Inpatient Rounds Through Remote Access: A Feasibility Study Using Automated Messaging, Praveen Meka, Susan Ayers, and Jayme Wilder
Exploring Patient Satisfaction: Descriptive and Predictive Insights from HCAHPS Surveys in U.S. Hospitals, Naveen Gudigantala, Tanush Sistla, Ramu Gudigantala, and Naga Vemprala
Factors Influencing Patient Satisfaction in Health Services: A Cross-Sectional Study in the Holy City of Najaf, Ahmed Abdul Hasan Mohsin, Lamees A. Abdul-Lateef, and Noor Ismeal Nasser
From Anticipation to Relief: Anxiety Reduction and Patient Experience as Indicators of Trust During Dental Extractions in Orthodontic Treatment, Kanza Tahir, Mubassar Fida, and Rashna Hoshang Sukhia
From Drifting to Anchored: How Online Health Communities Can Transform Care for Complex Chronic Illness, Mads Eggerding
From Hospital to Home After Lower-Extremity Open Reduction and Internal Fixation: Patients' Experiences of Pain Self-Management and Trust-Building Discharge and Follow-Up Support, Sahrudi Sahrudi, Achmad Fauzi Kamal, Masfuri Masfuri, and Kasiyah Junus
From Talking the Talk to Walking the Walk: Reflection on Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, and Brant Oliver
Healing the Social Covenant: Rebuilding Trust and Re-humanizing Healthcare, Cynda Hylton Rushton
Human Experience: A Catalyst for Global Connection, Jason A. Wolf
Human Experience, The Boarding Crisis, and Moral Injury-A Call to Action, Thom Mayer and Wendy Dean
Improving Human Experience in Health Care: Leveraging ``Humanistic Learning Health Systems'' to Accelerate Change at Scale, Brant J. Oliver and Jason A. Wolf
Improving Patients' Experience Through Nurturing Care for Patients Undergoing Kidney Biopsies: A Feedback Survey, Molefe Rapalai, Mahmoud Elshehawy, Johann Nicholas, Patrick Anthony Ball, and Hana Morrissey
Inaccessibility and performative inclusivity: higher-weight Francophone and Newcomer adults' experiences in a Canadian Atlantic province, Andrea E. Bombak, Norma Chinho, Kathleen O'Keefe, Sumaiya Akhter, Lisa Thomson, Courtney Burk, and Lee Turner
Investigating the Effectiveness of Different Modalities in Interprofessional Training, Rose Ann Mathai, Sean Lopez, Maureen Emlund, Jim Scherrer, Elisa Buzinski, Julia Sonnichsen, and Myra Carew
Leveraging Digital Patient and Family Advisory Councils to Drive Patient Engagement, Priya Radhakrishnan, Shambhavi Mishra, Melissa Price, Cammy Sanders, Fiker Bekele, Kathi Zarubi, Craig Kartchner, Amrit Singh Johal, Carol Mayer, and Craig Norquist
Multilevel Factors Shaping the Patient Experience with Health Services in Torbat Heydarieh, Iran, Fatemeh Pourhaji and Mohammad Hossein Delshad
Navigating Medical Ambiguity: A Patient's Perspective on Communication, Timing, and Risk, J. Hansen
Navigating Uncertainty: Patient Experiences of BIRADS 0 Mammogram Results, Petranea Smith, Jasmine Warren, Marina Demas, Roberta Goldman, and Joanne E. Wilkinson
No One-Size-Fits-All: Patient Perspectives of Key Factors Influencing Their Inpatient Rehabilitation Experience, Mirline Milien, Megan Bewernitz, Katherine Stallings, and Mary Ellen Young
Nurses' Perceptions of Medical Services in Acute Care Hospitals in the Post-COVID-19 Era, Yoko Nakano, Tomoya Yokotani, Rika Nakajima, and Hidemi Yoshii
Nursing Staff Attitude Towards Nurse-Physician Collaboration in the Neonatal Intensive Care Unit in Al Ahsa City, Saudi Arabia, Makarim Taqi Al Helal and Yaqoub Yousef Al Mousa
Pathways to Patient-Provider Conflict in Nigeria: A Structural Equation Model of Expectations, Communication, Trust, and Organizational Constraints, Akaninyene O. Unaam, Christie Divine Akwaowo, and Edidiong A. Unaam
Patient-Centered Care to Improve Recruitment and Retention in Clinical Trials: Insights from a Real-Time Interview-Based Satisfaction Study, Christina Zhuang, Aishwarya Prasad, Anshu Arora, Arun Arora, Jeena Vaid, Wisam AlJumaili, and Arif Khan
Patient-Centred Care: An Integrated Bibliometric and Structural Equation Modelling Approach, Japheth Nuhu Ahmed
Patient Engagement in Developing Radiology Patient Education Materials, T Arleo, HarrisD HarrisD, J Hislop, J Moon, H Li, and N Kadom
Patient Experience (PX) in Low- and Middle-Income Countries (LMICs): A Scoping Review, Yara Abou Harb and Geoffrey A. Silvera
Patient Psychological Safety: A Qualitative Study of Patient Experiences, Derick R. Simmons, Cheryl Rathert, Ryan Valayil, Maria Joseph, and Ibraheem Jawadi
Patient Satisfaction and Perceived Quality of Care: A Population-Based Cross-Sectional Study of United States Adults, Samuel Ofei-Dodoo, Carter Altenbernt, Yessin Wael, Hayrettin Okut, Alex Watkins, Nola Tran, and Alishka Rojas-Addari
Plan of Day | Plan of Stay: How Inter-Disciplinary Communication Improved Patient Experience and Hospital Throughput, Theresa Jean Dionne, Felicia Hurst, Danna Qunibi, Lauren Lazar, Sydney Mccurdy, Ashlyn Coenraad, Brittney Ward, Whitney Black, Ashley Nelson, Judd Salem, and Luisa Restrepo
Preventing Delirium After Surgery: A Qualitative Study of Patients, Caregivers, and Providers, Jennifer O'Brien, Maria Cruz, Heather Dyck, Hassan Yassin, Una Goncin, Lei Xia, Huma Aftab, Lilian Thorpe, and Peter Hedlin
Racial Concordance and the Assumption of Trust: Why Engagement Is Often Mistaken for Partnership in the Care of Black Men, Samantha Faith Calhoun, Lacretia Carroll, Y'Esha Williams-Click, and Kola Brown
Rebuilding Trust After Bondi Beach: Healing Patients, Protecting Caregivers, and the Sacred Work of Care, Anne Marie Hadley
Secondary Infertility: A Personal Story of Loss and Grief, Ben Hughes
Self-Medication Experience and Healthcare Trust Among Youth: A Regionally Concentrated Digital Survey in Indonesia, Wahyudi Wahyudi, Azra Muzaiyana Nasution, Arini Dwi Rahmadani, and Alysa Rahmadani Hasibuan
Supporting Families of Children With Craniosynostosis: A Qualitative Exploration of Parental Usage of Online Forums, Elisha L. Rea, Rachel M. Roberts, and Amanda J. Osborn
Supporting the Human Experience: Why Compassion Outperforms Empathy in Care Delivery, Katelyn Carey
System-Level Barriers to Patient Engagement with Electronic Medical Records, Corey Adams, Reema Harrison, Guncag Ozavci, Kathleen Gray, Nilmini Wickramasinghe, Vicky Yuan, Tracey Bucknall, and Elizabeth Manias
The Implementation of Family-Centered Care and Family Satisfaction in Caring for Children With Cancer, Lenny Gannika, Mulyadi Mulyadi, and Jeanette Irene Christie Manoppo
The Patient's Lived Experience: A Phenomenological Study on Factors Influencing Tuberculosis Treatment Outcomes in Medan, Indonesia, Erida Novriani, Urip Harahap, Khairunnisa Khairunnisa, and Wiryanto Wiryanto
The Quiet End of the Visit, Avinav Biswas
The Voices I Never Heard: Reflections from a Public Health Advocate on Representation, Silence, and Struggle, Araya Gautam
Trust Earned Through Relational Care: How Adverse Childhood Experiences Shape Patient Trust in Their Inpatient Physicians—A Convergent Mixed-Methods Study, Marlise Jeanne Pierre-Wright, Ibrahim Badreldin Mokhtar, Uma Thachapuzha, Yashoswini Chakraborty, Revika Singh, Rachel O'Conor, Jing Song, Julia Lee, Maria E. Theodorou, Christine Schaeffer, Kimberly Collins, and Muriel Jean-Jacques
Trust: Why a Commitment to Human Experience Matters, Jason A. Wolf
Using Artificial Intelligence to Enhance Patient Comprehension and Risk Perception of Pathology Reports: Findings From a Survey of Patients and Pathologists, Jordyn Franco, Osee Koulong Leussa, Amer K. Abu Alfa, and Mark K. Fung
Utilization of Visual Metaphors for Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, and Alice Fornari
Validation of a COPD Patient-Reported Experience Measure (PREM-C9) in Ontario, Canada, Elaine Zibrowski, Floriana Islami, Alyson Kellar, Christopher Licskai, Madonna Ferrone, and Shannon L. Sibbald
Veteran Emergency Waiting Areas and Turned-Off Televisions: An Overlooked Variable, Randall Vanadisson
Virtual Caregiving and The Evolving Role of Carers and Patients: Virtual Hospital Interview Analysis, Kanesha Ward, Tim Jackson, Jenna Bartyn, Shannon Saad, Sue Amanatidis, Owen Hutchings, and Annie Y.S. Lau
``We'll be Right With You'', Improving Patient Experience With Complaint Management within a Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, and Brant J. Oliver
When Hope Meets Harm: A Story of Trust, Pain, and Consent in Intimate Care, Sharon I. Choe and Erin Foster
