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Patient Experience Journal
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    Content Posted in 2026

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    A Hybrid Coaching Model in a Multi-Center Networked Care Experience Learning Collaborative, Elizabeth Rizzo, Victoria Adams, James Perry, Nicole Szalay, Samuel Verkhovsky, Megan Morse Holthoff, Alice Mae Kennedy, and Brant Oliver

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    Applying a Patient Journey Mapping Approach to Understand Maternal Care Patient Journeys: A Pilot Study, Nicole Hicks, Kristin Tully, Christopher Goodier, Sreenath Chalil Madathil, Ayaba Logan, and Myrtede Alfred

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    A Study to Assess PROM and PREM of CLD Patients in a Tertiary Care Hospital, Anagha Nandakumar, Rubasree M, Priya Nair, Dr. Dinesh Nair, and Krishnapriya S

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    Beliefs Regarding Patient Experience in the Emergency Department Among Individuals With Sickle Cell Disease, Elizabeth A. Ibiloye, Gloria N. Odonkor, Ayobami A. Aiyeolemi, Jamie C. Barner, Carolyn M. Brown, Hyeun Ah Kang, and Benita A. Bamgbade

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    Capturing Patient-Centered Quality of Life: Usability and Initial Validation of the Pediatric Patient-Generated Index Following Esophageal Atresia Repair, Zanib Nafees, Julia Ferreira, Elena Guadagno, Nikki Ow, Nancy Mayo, Jean-Martin Laberge, and Dan Poenaru

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    Cartoon-Printed Uniforms: A Strategy to Ease Pediatric Hospital Anxiety, Karnellya R. Ohol and Janaki P. Shinde

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    Development and Psychometric Assessment of the Sub-scales of the Ontario Perception of Care tool for Mental Health and Addictions (OPOC-MHA), Brian Rush and Karen Urbanoski

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    Do Allied Health Professionals' Workplace Experiences Affect Their Decisions to Stay? A Quantitative Investigation Into the Relationship Between Wellness and Employee Retention in United States Hospitals, Dina Jarjees and Lihua Dishman

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    Documentation and Dashboard Driven Quality and Safety Improvement in Interpreter Services for Limited English Proficient Patients, Richard T. Dillehay, Samuel Verkhovsky, Andrew Bohm, Harley Friedman, Dawn Welshman, Ann Morong, Vidya Karthikeyan, Jessica Dampier, Amanda Racine, and Brant Oliver

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    Enhancing Provider Engagement through Peer-to-Peer Coaching: The Provider Ambassador Program, Jason Vallee, Jodi Stewart, Sam Verkhovsky, Steve Del Giudice, Janet Aug, Amanda Higgins, James Perry, Alice Kennedy, and Brant Oliver

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    Expanding Family Participation in Inpatient Rounds Through Remote Access: A Feasibility Study Using Automated Messaging, Praveen Meka, Susan Ayers, and Jayme Wilder

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    Exploring Patient Satisfaction: Descriptive and Predictive Insights from HCAHPS Surveys in U.S. Hospitals, Naveen Gudigantala, Tanush Sistla, Ramu Gudigantala, and Naga Vemprala

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    Factors Influencing Patient Satisfaction in Health Services: A Cross-Sectional Study in the Holy City of Najaf, Ahmed Abdul Hasan Mohsin, Lamees A. Abdul-Lateef, and Noor Ismeal Nasser

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    From Talking the Talk to Walking the Walk: Reflection on Dartmouth Health's Care Experience Week, Rosie Bartel, Corey Kimpson, Tanya Lord, Victoria Lyons, Tony Serge, and Brant Oliver

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    Human Experience: A Catalyst for Global Connection, Jason A. Wolf

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    Human Experience, The Boarding Crisis, and Moral Injury-A Call to Action, Thom Mayer and Wendy Dean

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    Improving Human Experience in Health Care: Leveraging ``Humanistic Learning Health Systems'' to Accelerate Change at Scale, Brant J. Oliver and Jason A. Wolf

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    Improving Patients' Experience Through Nurturing Care for Patients Undergoing Kidney Biopsies: A Feedback Survey, Molefe Rapalai, Mahmoud Elshehawy, Johann Nicholas, Patrick Anthony Ball, and Hana Morrissey

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    Inaccessibility and performative inclusivity: higher-weight Francophone and Newcomer adults' experiences in a Canadian Atlantic province, Andrea E. Bombak, Norma Chinho, Kathleen O'Keefe, Sumaiya Akhter, Lisa Thomson, Courtney Burk, and Lee Turner

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    Investigating the Effectiveness of Different Modalities in Interprofessional Training, Rose Ann Mathai, Sean Lopez, Maureen Emlund, Jim Scherrer, Elisa Buzinski, Julia Sonnichsen, and Myra Carew

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    Leveraging Digital Patient and Family Advisory Councils to Drive Patient Engagement, Priya Radhakrishnan, Shambhavi Mishra, Melissa Price, Cammy Sanders, Fiker Bekele, Kathi Zarubi, Craig Kartchner, Amrit Singh Johal, Carol Mayer, and Craig Norquist

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    Multilevel Factors Shaping the Patient Experience with Health Services in Torbat Heydarieh, Iran, Fatemeh Pourhaji and Mohammad Hossein Delshad

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    Navigating Medical Ambiguity: A Patient's Perspective on Communication, Timing, and Risk, J. Hansen

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    No One-Size-Fits-All: Patient Perspectives of Key Factors Influencing Their Inpatient Rehabilitation Experience, Mirline Milien, Megan Bewernitz, Katherine Stallings, and Mary Ellen Young

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    Nursing Staff Attitude Towards Nurse-Physician Collaboration in the Neonatal Intensive Care Unit in Al Ahsa City, Saudi Arabia, Makarim Taqi Al Helal and Yaqoub Yousef Al Mousa

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    Patient-Centered Care to Improve Recruitment and Retention in Clinical Trials: Insights from a Real-Time Interview-Based Satisfaction Study, Christina Zhuang, Aishwarya Prasad, Anshu Arora, Arun Arora, Jeena Vaid, Wisam AlJumaili, and Arif Khan

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    Patient Engagement in Developing Radiology Patient Education Materials, T Arleo, HarrisD HarrisD, J Hislop, J Moon, H Li, and N Kadom

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    Patient Experience (PX) in Low- and Middle-Income Countries (LMICs): A Scoping Review, Yara Abou Harb and Geoffrey A. Silvera

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    Patient Satisfaction and Perceived Quality of Care: A Population-Based Cross-Sectional Study of United States Adults, Samuel Ofei-Dodoo, Carter Altenbernt, Yessin Wael, Hayrettin Okut, Alex Watkins, Nola Tran, and Alishka Rojas-Addari

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    Preventing Delirium After Surgery: A Qualitative Study of Patients, Caregivers, and Providers, Jennifer O'Brien, Maria Cruz, Heather Dyck, Hassan Yassin, Una Goncin, Lei Xia, Huma Aftab, Lilian Thorpe, and Peter Hedlin

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    Supporting Families of Children With Craniosynostosis: A Qualitative Exploration of Parental Usage of Online Forums, Elisha L. Rea, Rachel M. Roberts, and Amanda J. Osborn

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    System-Level Barriers to Patient Engagement with Electronic Medical Records, Corey Adams, Reema Harrison, Guncag Ozavci, Kathleen Gray, Nilmini Wickramasinghe, Vicky Yuan, Tracey Bucknall, and Elizabeth Manias

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    The Implementation of Family-Centered Care and Family Satisfaction in Caring for Children With Cancer, Lenny Gannika, Mulyadi Mulyadi, and Jeanette Irene Christie Manoppo

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    The Patient's Lived Experience: A Phenomenological Study on Factors Influencing Tuberculosis Treatment Outcomes in Medan, Indonesia, Erida Novriani, Urip Harahap, Khairunnisa Khairunnisa, and Wiryanto Wiryanto

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    The Quiet End of the Visit, Avinav Biswas

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    The Voices I Never Heard: Reflections from a Public Health Advocate on Representation, Silence, and Struggle, Araya Gautam

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    Using Artificial Intelligence to Enhance Patient Comprehension and Risk Perception of Pathology Reports: Findings From a Survey of Patients and Pathologists, Jordyn Franco, Osee Koulong Leussa, Amer K. Abu Alfa, and Mark K. Fung

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    Utilization of Visual Metaphors for Improving Health Literacy, Kadir Alp Özler, Morgan Dressel, Madeline Weiner, Robert D Lucito, and Alice Fornari

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    Validation of a COPD Patient-Reported Experience Measure (PREM-C9) in Ontario, Canada, Elaine Zibrowski, Floriana Islami, Alyson Kellar, Christopher Licskai, Madonna Ferrone, and Shannon L. Sibbald

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    Veteran Emergency Waiting Areas and Turned-Off Televisions: An Overlooked Variable, Randall Vanadisson

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    Virtual Caregiving and The Evolving Role of Carers and Patients: Virtual Hospital Interview Analysis, Kanesha Ward, Tim Jackson, Jenna Bartyn, Shannon Saad, Sue Amanatidis, Owen Hutchings, and Annie Y.S. Lau

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    ``We'll be Right With You'', Improving Patient Experience With Complaint Management within a Learning Health System Collaborative, James J. Perry, Mackenzie Hahn, Angela Kmiec, and Brant J. Oliver

 
 
 

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