Editorial
The consumer has spoken: Patient experience is now healthcare’s core differentiator
Jason A. Wolf PhD
Commentary
The Sherpa meets Maslow: Medicine and the hierarchy of needs
Rana Lee Adawi Awdish MD FCCP
Personal Narratives
Original parts: Aging and reckoning with cystic fibrosis related kidney disease
Alexandra CH Nowakowski
The gift of pain with transformative possibilities
Richard B. Hovey
Research
A framework for conceptualizing how narratives from health-care consumers might improve or impede the use of information about provider quality
Melissa L. Finucane, Steven C. Martino, Andrew M. Parker, Mark Schlesinger, Rachel Grob, Jennifer L. Cerully, Lise Rybowski, and Dale Shaller
Patients’ stories of encounters with doctors: Expectations and anxieties
Daniella Arieli and Batya Tamir
How patients view their contribution as partners in the enhancement of patient safety in clinical care
Marie-Pascale Pomey, Nathalie Clavel, Ursulla Aho-Glele, Noemie Ferré, and Paloma Fernandez-McAuley
The patient experience with shared decision-making in lung cancer: A survey of patients, significant others or care givers
Laurie E. Gaspar, Howard J. West, Bonnie J. Addario, and D Ross Camidge
Barriers and facilitators to family participation in the care of their hospitalized loved ones
Lynda Bélanger, Marie Desmartis, and Martin Coulombe
Family-centered caregiving from hospital to home: Coping with trauma and building capacity with the HOPE for Families model
Anna Newcomb, L Gordon Moore, and Holly C. Matto
An exploration of patients’ experience of nurses’ use of point-of-care information technology in acute care
Leigh McNicol, Anastasia F. Hutchinson, Beverley Wood, Mari Botti, and Bernice Redley
Nursing transfer of accountability at the bedside: partnering with patients to pilot a new initiative in Ontario community hospitals
Kristina BA Miller, Aden Hamza, Kateryna Metersky, and Dianne M. Gaffney
Exploring workforce confidence and patient experiences: A quantitative analysis
Katie M. Owens and Stephanie Keller
What are the most important dimensions of quality for addiction and mental health services from the perspective of its users?
Priscilla Liu, Shawn Currie, and Jassandre Adamyk-Simpson
Homeless and marginally housed Veteran perspectives on participating in a photo-elicitation research study
Keri L. Rodriguez, Daniel O. Hedayati, Lauren M. Broyles, Melissa E. Wieland, Michael A. Mitchell, James W. Conley, Shaddy K. Saba, and Adam J. Gordon
Case Study
How to build a robust provider improvement partnership program to enhance patient experience – A case study
Venkat Iyer, Pamela Prissel, Karee Munson, Jennifer Eide, Rebecca Brustad, Nickie Kranz, Lukas P. Madson, and Beverly Frase
