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Most Popular Papers *

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Patient experience in the behavioral health setting: Key best practices throughout an organizational journey
Mark L. D'Agostino, Tena Vizner, Daniel Wald, Linda Espinosa, and Rick Evans

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Using appreciative inquiry as a framework to enhance the patient experience
Kerry Moorer MBA; Schawan Kunupakaphun; Elilzabeth Delgado; Matthew Moody; Christina Wolf MSN, RN, CNL; Karen Moore RN, MS, FACHE; and Pracha Eamranond MD, MPH

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Evaluation and measurement of patient experience
Sherri L. LaVela PhD, MPH, MBA and Andrew S. Gallan PhD

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Effects of a hospital-wide physician communication skills training workshop on self-efficacy, attitudes and behavior
Minna Saslaw, Dana R. Sirota, Deborah P. Jones, Marcy Rosenbaum, and Steven Kaplan

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Improving the patient experience through nurse leader rounds
Judy C. Morton, Jodi Brekhus, Megan Reynolds, and Anna Kay Dykes

* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 11/11/17.