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Most Popular Papers *

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Improving the patient experience through nurse leader rounds
Judy C. Morton, Jodi Brekhus, Megan Reynolds, and Anna Kay Dykes

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Defining Patient Experience
Jason A. Wolf PhD; Victoria Niederhauser DrPH, RN; Dianne Marshburn PhD, RN, NE-BC; and Sherri L. LaVela PhD, MPH, MBA

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Evaluation and measurement of patient experience
Sherri L. LaVela PhD, MPH, MBA and Andrew S. Gallan PhD

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Managing patient expectations at emergency department triage
Shital Shah, Anay Patel, Dino P. Rumoro, Samuel Hohmann, and Francis Fullam

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Patient partnership in quality improvement of healthcare services: Patients’ inputs and challenges faced
Marie-Pascale Pomey, Hassiba Hihat, May Khalifa, Paule Lebel, André Néron, and Vincent Dumez

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The relationships between HCAHPS communication and discharge satisfaction items and hospital readmissions
Fadi Hachem, Jeff Canar, Francis Fullam MA, Andrew S. Gallan PhD, Samuel Hohmann, and Catherine Johnson

* Based on the average number of full-text downloads per day since the paper was posted.
» Updated as of 02/02/17.