Editorial
Why Human Experience Matters
Jason A. Wolf
Commentary
Patient Experience (PX) Giants: Pioneers and the Path Forward
Geoffrey A. Silvera, Courtney Haun, and Varun Natarajan
Personal Narratives
Trust Remains the Foundation of my Practice
Saria Gouher
Research
Exploring Consumer and Clinician Attitudes towards Patient Reported Outcome Measures (PROMs) in an Australian Inpatient Musculoskeletal Rehabilitation Unit: A Qualitative Pilot Study
Rehana Di Rico, Louisa Ng, and Jacquelin T. Capell
Patient, Family, and Health Professional Perspectives of How Families are Involved in Adult Inpatient Traumatic Brain Injury Rehabilitation
Kaylee Eady, Katherine A. Moreau, Shawn Marshall, and Mary Egan
Consumers', Family Members', and Health Practitioners' Perspectives on Increasing Activity Engagement of Older Patients Admitted to Geriatric Hospital Units
Yvonne Y.K. Mak-Yuen, Farnaz Khoshmanesh, and Tamara Tse
Efficacy of a Communication Toolkit to Optimize Palliative Care Communication in the Surgical Intensive Unit
Kathryn J. Cary, Aubrey Place, Marta McCrum, Joanna Grudziak, and Lauren McGuire
“You May Not Appreciate This Now, But You May Later”: A Qualitative Analysis of the Impact and Meaning of Legacy Interventions as Defined by Bereaved Parents
Stephanie Barta, Cassandra Matz, Stephany Griswold, Foster Rosemund, Caroline Boyd, Sarah Scott, Eileen Auer Bennett, and Jennifer Staab
Co-developing a Paediatric Patient Reported Experience Measure: The Perspectives of Children and Young People
Karlen R. Barr, Jessica Nikolovski, Les White, Sarah Elliott, Lynn McCartney, Claire Treadgold, Barb Vernon, James R. John, and Valsamma Eapen
Driving Healthy Behaviors through Social Support: The Role of Co-Responsibility in Weight Loss and Maintenance
Melanie Knufinke-Meyfroyt, Carlo Lancia, Yentl Lodewijks, Simon Nienhuijs, and Eva Deckers
An Exploratory Qualitative Study of Perinatal Experiences in an Acute Setting during Early Phases of the COVID-19 Pandemic
Sharon Hoosein, Pamela Winchester, Stephanie Babinski, Naomi Smith, Payalben Bhavsar, and Susan Law
Patients' Perceptions: A Group Differences Study Twelve Months Before and Twelve Months During a Worldwide Pandemic
Nancy B. Valla
Post-Pandemic Needs of Unpaid Family and Friend Caregivers to Effectively Continue Caregiving Duties in one Northern Ontario Health Authority
Jodi Webber, Erin Mulroney, Mark Tatasciore, Brianna Smith, Patti-Jo Duggan, Louis Ferron, Hannah Albani, Bianca Feitelberg, Laura Tenhagen, and Sophia Myles
Experiences of Psychosocial Support in Group Rehabilitation Interventions from Adults with Chronic Conditions – A Qualitative Systematic Review
Jenny Mäkeläinen, Ulla Jämsä, Anne Oikarinen, Maria Kääriäinen, and Heidi Siira
A Quality Improvement Initiative Using Discharge Education Videos to Improve Communication with Families in a Pediatric Urgent Care
Hannah G. Carron, Gisella Valderrama, and Adam A. Vukovic
Laboratory Literacy: Surveying Lab Result Interpretations of a Local Patient Population
Jordan Franco and Mark K. Fung
Experiences of using Electronic Medical Records among Patients from Ethnic Minority Backgrounds: A Rapid Review
Corey Adams, Reema Harrison, Alison Merchant, Narelle Arblaster, Tracey Bucknall, Kathleen Gray, Guncag Ozavci, Nilmini Wickramasinghe, Vicky Yuan, and Elizabeth Manias
A Role Discovered: Exploring Northwell Health's Patient Experience Structure and Leadership Characteristics
Agnes Barden, Nicole Giammarinaro, Natalie Rousseau, and Carolyne Burgess
Quality of Outpatient Care in Lebanon: A Cross-Sectional Survey
Georges Choueiry, Anna Maria Henaine, Rayan Darwish, and Pascale Salameh
Patient Safety Culture Among Healthcare Settings in Low and Middle-Income Countries: A Systematic Review and Meta-Analysis
Natnael Atnafu Gebeyehu, Kirubel Dagnaw Tegegne, Biruk Adie Admass, Nathan Estifanos Shewangashaw, Yibeltal Assefa Atalay, Dagne Adisu Sewuyew, Awoke Elefachew Gebremariam, and Kelemu Abebe Gelaw
Factors Influencing Patient Satisfaction with Zambia's National Health Insurance Scheme: A Systematic Literature Review using Empirical Evidence from Nigeria and Ghana
Wesley Kapaya Mwambazi and Abubaker Qutieshat
Patient Engagement and Co-creation in Healthcare Services: A Scoping Review
Thiruppavai Sundaramurthi, Smita Mathews, Ella Bermudez, and Satish M. Mahajan
Case Study
A Case Study on the Impact of an Adapted Community Jury in Shaping the Nutrition Standards for Hospital Menus in New South Wales Australia
Tara L. Dimopoulos-Bick, Melanie Schier, Kim Crawley, and Kim Sutherland