In thie book review for Wendy Leebov and Carla Rotering’s The Language of Caring Guide for Physicians: Communication Essentials for Patient-Centered Care (2nd edition), the author/reviewer conveys his perspective on the essential value of this publication. He offers his recommendation of this book for anyone who wants to improve their own communication skills and also for physician leaders responsible for initiatives to engage physicians and improve service quality, patient outcomes, and CAHPS scores for a department or organization, noting it is an essential read in today’s healthcare environment.
Wyman, Chet MD
"Book Review: The language of caring guide for physicians: communication essentials for patient-centered care (2nd edition),"
Patient Experience Journal: Vol. 1
, Article 19.
Available at: http://pxjournal.org/journal/vol1/iss2/19