Articles
The patient experience movement moves on
Jason A. Wolf PhD
Patient experience established: One year later
Geoffrey A. Silvera and Jason A. Wolf PhD
Reframing the work on patient experience improvement
Jocelyn Cornwell
The power of patient ownership: The path from engagement to equity
Zal Press and Dawn Richards
Meaningful and effective patient engagement: What matters most to stakeholders
Mandy Bellows, Katharina Kovacs Burns, Karen Jackson, Brae Surgeoner, and Jennifer Gallivan
Patient partnership in quality improvement of healthcare services: Patients’ inputs and challenges faced
Marie-Pascale Pomey, Hassiba Hihat, May Khalifa, Paule Lebel, André Néron, and Vincent Dumez
So much more than a “pair of brown shoes”: Triumphs of patient and other stakeholder engagement in patient-centered outcomes research
Amanda Brodt, M.P.P.; Christine K. Norton, M.A.; and Amy Kratchman
The Children’s Hospital of Philadelphia Family Partners Program: Promoting child and family-centered care in pediatrics
Amy Kratchman, BA; Darlene Barkman, MA; Kathy Conaboy, BA; Anna de la Motte, MSed; Rachel Biblow, MSW; and Katherine Bevans, PhD
Considering shared power and responsibility: Diabetic patients’ experience with the PCMH care model
Olena Mazurenko MD, PhD; Sheila Bock PhD; Catherine Prato; and Margarita Bondarenko
Patient satisfaction reported by in-visit and after-visit surveys
Rukiya Wongus, Nicholas H. Schluterman, Sharon Feinstein, Nihkolle McGirt, Deborah R. Greenberg, and David B. Schwartz
Measuring patient experience in a safety net setting: Lessons learned
Nina Shabbat, Katy Dobbins, Sonja Seglin, and Kristin Davis
Weighting patient satisfaction factors to inform health care providers of the patient experience in the age of social media consumer sentiment
Blaine Parrish, Amita N. Vyas, and Grace Douglass
Patient centered infertility care: The health care provider’s perspective
Alana Streisfield, Nurun Chowdhury, Rebecca Cherniak, and Heather Shapiro
Patient complaints as predictors of patient safety incidents
Helen L. Kroening, Bronwyn Kerr, James Bruce, and Iain Yardley
Cancer patients’ experiences of error and consequences during diagnosis and treatment
Henriette Lipczak, Liv H. Dørflinger, Christine Enevoldsen, Mette M. Vinter, and Jeanne L. Knudsen
Usefulness of a patient experience study to adjust psychosocial oncology and spiritual care services according to patients’ needs
Lynda Belanger, Francois Rainville, Martin Coulombe, and Annie Tremblay
Building national consensus on experiences of care
Anna Baranski, Neil Churchill, and Sophie Staniszewska
Variations in the patients’ hospital care experience by states’ strategy for Medicaid expansion: 2009-2013
Edmund Becker; Kenton Johnston PhD; Jaeyong Bae; Jason M. Hockenberry PhD; Ariel C. Avgar; Sandra Liu; Ira Wilson; and Arnold Milstein MD, MPH
The patient portal and abnormal test results: An exploratory study of patient experiences
Traber Giardina, Varsha Modi, Danielle Parrish, and Hardeep Singh
