Special Issue: The Role of Technology and Innovation in Patient Experience
Editorial
Reframing innovation and technology for healthcare: A commitment to the human experience
Jason A. Wolf PhD, CPXP
Transformations in health information technology and the impact on patient experience
Cynthia J. Sieck PhD, MPH and Tim R. Huerta PhD, MS
Commentaries
Technology, innovation and transforming healthcare faster, smarter and together: A conversation with Dr. Rasu Shrestha
Jason A. Wolf PhD, CPXP
The digital revolution will see you now: transforming patient experience in the digital era
Emily Kagan Trenchard, Laura Semlies, and Sven Gierlinger
Personal Narrative
Co-producing healthcare in a volume vs. value-based healthcare system: perspective of a parent of a patient and a health professions’ educator
Rosemary M. Caron
Research
A patient portal push toward acceptance and utilization of the technology
Deborah Kornacker DNP, RN; Kathy Fitzgerald Ph.D., RN; and Stacie Elder Ph.D.,RN, CNE
Assessing capacity to engage in healthcare to improve the patient experience through health information technology
Cynthia J. Sieck, Daniel M. Walker, Megan Gregory, Naleef Fareed, and Jennifer L. Hefner
Socio-demographic predictors associated with capacity to engage in health care
Ran Sun, Linden Wu, Scott Barnett, Patsy Deyo, and Ellen Swartwout
How do healthcare staff respond to patient experience feedback online? A typology of responses published on Care Opinion
Lauren Paige Ramsey, Laura Sheard Dr, Rebecca Lawton Professor, and Jane O'Hara Dr
Beneath the surface of talking about physicians: A statistical model of language for patient experience comments
Taylor Turpen; Lea Matthews MD; and Senem Guney PhD, CPXP
A next-day, brief e-survey overcomes the excessive variability seen in CAHPS-style emergency department surveys so that individual physician performance can be assessed on a regular basis
Tom Scaletta, Eva Hare, and Christopher Sung Lee
Involving patients and families in a social robot study
Lillian Hung, Annette Berndt, Christine Wallsworth, Neil Horne, Mario Gregorio, Jim Mann, Cindy Liu, Evan Woldum, Andy Au-Yeung, and Habib Chaudhury
Engagement of patients with scleroderma to revise an internet self-management program
Janet L. Poole, Sharon L. Newbill, Jennifer Serrano, Dana Rosson, Josephine Battyany, Laura Dyas, Luke Evnin, Dennis W. Raisch, Cynthia Maxwell, Mary Alore, Saville Kellner, Pedro Cuencas, Richard M. Silver, and Dinesh Khanna
A novel mobile biobehavioral regulation system for personalized trauma recovery support
Holly Matto, Padmanabhan Seshaiyer, Anna Newcomb, Shira Rothberg, and Adriana Lopez-Piper
Case Study
“Anyone can co-design?”: A case study synthesis of six experience-based co-design (EBCD) projects for healthcare systems improvement in New South Wales, Australia
Tara L. Dimopoulos-Bick, Claire O'Connor, Jane Montgomery, Tracey Szanto, Marion Fisher, Violeta Sutherland, Helen Baines, Phillip Orcher, John Stubbs, Lynne Maher, Raj Verma, and Victoria J. Palmer
Article
Call for Submissions Special Issue - July 2020: Patient & Family Experience in Behavioral Health
Patient Experience Journal