Special Issue: Sustaining a Focus on Human Experience in the Face of COVID-19
Editorial
A commitment to hope
Jason A. Wolf PhD and Geoffrey A. Silvera
Commentaries
Getting comfortable with being uncomfortable: A conversation with Marsha Sinanan-Vasishta
Jason A. Wolf
Personal Narratives
Is this really happening? Family-centered care during COVID-19: People before policy
Terri Savino and Karri Crispino
Caring for kids in the time of COVID-19
Laurie S. Strongin
Chronic pain, vulnerability and human spirit while living under the umbrella of COVID-19
Richard B. Hovey Dr., Delane Linkiewich Ms., and Mary Brachaniec Ms.
Thoughts of a palliative care nurse in times of pandemic
Angela L. Simões
Focusing on positivity during the COVID-19 crisis: A New York health system strategy
Sven Gierlinger and Agnes Barden
Research
A COVID-19 patient’s experience: Engagement in disease management, interactions with care teams and implications on health policies and managerial practices
Lihua Dishman and Vicki Schroeder
Insights from individuals with chronic conditions in the context of COVID-19
B. Stephen Burton, Jonathan Patterson, Mackenzie Robinson, Dhiren Patel, Matt Allison, and Kelly J. Brassil
Patient experience in a pediatric emergency department during COVID-19
Beth L. Emerson MD and Erika Setzer
An extensive review of patient satisfaction with healthcare services in Bangladesh
Abdul Kader Mohiuddin
The rapid increase in telemedicine visits during COVID-19
Chelsea Johnson, Kathryn Taff, Brian R. Lee, and Amanda Montalbano
Case Studies
How University of Chicago Medicine designed virtual rounding to maintain human connections during COVID-19
Susan M. Murphy
TeleBoard: The move to a virtual family advisory board
Sheryl Chadwick, DeeJo Miller, Kathryn Taff, and Amanda Montalbano
A comprehensive call center supporting safe, efficient operations during a pandemic
Janice P. Finder, Ashlyn Proske, Judy Overton, Elizabeth Comcowich Garcia, and Michael Frumovitz
Patients and families strengthen COVID-19 communication across Los Angeles County
Lindsey Galli and Libby Hoy
Maintaining a positive patient experience during COVID-19 in a rehabilitation and complex care setting
Sarah Benn Orava, Kim Cook, and Amanda Brown
Family Connect: Keeping families informed during the COVID-19 pandemic
Brittany Branson, Anne K. Wilkinson, Jaya Sondhi, Irma Dadic, Devin M. Giguere, Rachel Ramsey, Regina Grinblat, and Katherine A. Hochman
Johns Hopkins Medicine responds to COVID-19: Adjusting patient- family- and staff-centered care
Stacy L. C. Colimore, Lisa Allen, Zach Lawrence, Nicole Iarrobino, Sylvia Kavouriou, Adey Betre, Chevaunne Edwards, Amel Elshinawi, Lisa Filbert, Tameka Glenn, Jade Hewitt, Lisa Jibril, Brittney Lawrence, Ariel Mabry, Deborah Miller, Nicole Pritchett, and Heather Webb
Leveraging the agility of the care experience dyad partnership model during COVID-19
Vanessa Mona and Rana Awdish MD FCCP
Caring for our caregivers in body, mind and spirit during the COVID-19 pandemic
Rick Evans, Philip J. Wilner, and Kristen Spillane
Nursing leadership during COVID-19: Enhancing patient, family and workforce experience
Anne Aquilia, Karen Grimley, Barbara Jacobs, Maryellen Kosturko, Jerry Mansfield, Charlotte Mathers, Peggie Parniawski, Laura Wood, and Victoria Niederhauser
Flattening the curve of distress: A public-facing webinar for psychoeducation during COVID-19
Grant Smith, Stephanie Harman, and Keri Brenner
Cards from the community: Engagement of the local community to enhance patient and staff experience during the COVID-19 pandemic
Brittany Branson
Micro-volunteering at scale can help health systems respond to emergencies, such as the Covid-19 pandemic
Neil Churchill OBE
Article
Special Issue – July 2021 The Impact of Inequity & Health Disparities on the Human Experience
Patient Experience Journal
