Home > PXJ > Vol. 7 (2020) > Iss. 2
Article Title
Abstract
This story is about how the Patient Experience and Engagement Program (PEEP) team at University of Chicago Medicine adapted our patient rounding program from in-person to virtual during the COVID-19 crisis. With creativity and ingenuity, our team shifted on a dime to ensure that patients received the kind of care and connection that allowed them to start the recovery process from what could otherwise be a traumatizing experience before they even leave the hospital. I will explain the steps we took to quickly transition our rounding program from in-person to virtual. But more than that, I want to convey the power of connection to support healing – especially when circumstances are challenging. During and after the COVID-19 pandemic, people need ways to maintain human connections.
Experience Framework
This article is associated with the Innovation & Technology lens of The Beryl Institute Experience Framework. (http://bit.ly/ExperienceFramework)
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Recommended Citation
Murphy, Susan M.
(2020)
"How University of Chicago Medicine designed virtual rounding to maintain human connections during COVID-19,"
Patient Experience Journal: Vol. 7
:
Iss.
2
, Article 16.
DOI: 10.35680/2372-0247.1457
First Page
80
Last Page
82
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