Article Title
Abstract
West Park Healthcare Centre located in Toronto, Ontario, Canada provides specialized rehabilitative and complex care after a life‐altering illness or injury such as lung disease, amputation, stroke and traumatic musculoskeletal injuries. This narrative showcases the strategies, processes and the lessons learned and subsequently utilized throughout the COVID-19 pandemic to engage patients and their family and peers.
Experience Framework
This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework. (http://bit.ly/ExperienceFramework)
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Recommended Citation
Benn Orava, Sarah; Cook, Kim; and Brown, Amanda
(2020)
"Maintaining a positive patient experience during COVID-19 in a rehabilitation and complex care setting,"
Patient Experience Journal: Vol. 7
:
Iss.
2
, Article 21.
DOI: 10.35680/2372-0247.1476
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