The ravages of COVID -19 and the no visitor policies that accompany it have forged a tectonic shift in the patient and family experience. This hit home for me with a recent family member health event and hospitalization, leading me to think “we HAVE to do better!” Why should hospitals and health systems care about family involvement during COVID-19?
This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework (https://www.theberylinstitute.org/ExperienceFramework).
Schlimgen, Jennifer and Frye, Amy
"No visitors allowed: How health systems can better engage patients’ families during a pandemic,"
Patient Experience Journal: Vol. 8
, Article 3.
Cultural Resource Management and Policy Analysis Commons, Health and Medical Administration Commons, Health Communication Commons, Health Policy Commons, Health Services Administration Commons, Health Services Research Commons, Other Architecture Commons