The ravages of COVID -19 and the no visitor policies that accompany it have forged a tectonic shift in the patient and family experience. This hit home for me with a recent family member health event and hospitalization, leading me to think “we HAVE to do better!” Why should hospitals and health systems care about family involvement during COVID-19?
This article is associated with the Patient, Family & Community Engagement lens of The Beryl Institute Experience Framework (https://www.theberylinstitute.org/ExperienceFramework).
Schlimgen J, Frye A. No visitors allowed: How health systems can better engage patients’ families during a pandemic. Patient Experience Journal. 2021; 8(1):13-15. doi: 10.35680/2372-0247.1553.
Cultural Resource Management and Policy Analysis Commons, Health and Medical Administration Commons, Health Communication Commons, Health Policy Commons, Health Services Administration Commons, Health Services Research Commons, Other Architecture Commons