Abstract
Healthcare is the ultimate team sport, and this case study explores how to build teamwork across teams. The ability for nursing, environmental services and food and nutrition services to work collaboratively to benefit patients is paramount to a patients experience and outcomes. The case study describes how the work was done to build teams and then improved outcomes in both patient and employee experiences. The learnings are applicable to any team setting not just those described in this case study.
Experience Framework
This article is associated with the Staff & Provider Engagement lens of The Beryl Institute Experience Framework (https://www.theberylinstitute.org/ExperienceFramework).
- Access other PXJ articles related to this lens.
- Access other resources related to this lens.
Recommended Citation
Carlson B, Graham R, Stinson B, LaRocca J. Teamwork that affects outcomes: A method to enhance team ownership. Patient Experience Journal. 2022; 9(2):94-98. doi: 10.35680/2372-0247.1723.
Creative Commons License
This work is licensed under a Creative Commons Attribution-Noncommercial-No Derivative Works 4.0 License.
Included in
Health and Medical Administration Commons, Interpersonal and Small Group Communication Commons, Leadership Studies Commons, Nursing Administration Commons, Organizational Behavior and Theory Commons, Organization Development Commons
