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Elevating the human experience through caring for the healthcare workforce.

Editorial

Personal Narratives

Research

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Rules of engagement: The role of mistreatment from patients in the nurse, physician and advanced practice provider experience
Katherine A. Meese, Alejandra Colón-López, Aoyjai P. Montgomery, Laurence M. Boitet, David A. Rogers, and Patricia A. Patrician

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Understanding modern drivers of the employee experience in healthcare
Antonio Pangallo, Tim Atwell, Kristi Roe, and Adrienne Boissy

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Patient and provider experiences with virtual care during the COVID-19 pandemic: A mixed methods study
Mars Zhao, Hisham Elshoni, Jennifer O'Brien, Erin Barbour-Tuck, Mary Ellen Walker, Heather Dyck, Andrea Vasquez, Eric Sy, Angela Baerwald, Clara Michaels, Rejina Kamrul, Olivia Reis, Brenda Schuster, Barb Beaurivage, Adam Clay, Mark Lees, and Jonathan Gamble

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Understanding patient and caregiver perspectives using a dyad approach for data collection: A systematic review of the literature
Jane Loftus, Andrew Yaworsky, Diane M. Turner-Bowker, Andrew Palladino, Roger Lamoureux, Emily Love, and Andreas M. Pleil

Case Studies

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Teamwork that affects outcomes: A method to enhance team ownership
Brian Carlson, Richelle Graham, Brad Stinson, and Jordan LaRocca

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Caring for the caregiver during COVID-19 suspended visitation
Melissa D. Rouse, Lorie K. Shoemaker, Priscilla Kyle, Chris Tenold, Whitney Anthony, and Jordan White

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Tranquility rooms for team member well-being: Implementation during COVID-19 pandemic
Julie A. Kennedy Oehlert, Christina M. Bowen, Holly Wei, and Wendy Leutgens

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