Editorial
Personal Narratives
Living with brain cancer: From researcher to patient
Stephen P. Chelko and Daniel L. Fay Ph.D.
Living with Multiple Sclerosis as a former marathon runner: Impact of attitude and past behaviour on self-care maintenance and perseverance
Michael Stephanou
The importance of patient engagement in the management of giant cell arteritis
Nikhil S. Patil, Maxwell J. Gelkopf, Santano L. Rodrigues, and Arun NE. Sundaram
Research
Which patient experiences are you capturing? Investigating differences in patient experience drivers by race/ethnicity and survey mode
Meike Eilert, Toni Land, and Jonathan Shafer
The intersection of diversity, equity, and inclusion with pediatric Patient and Family Advisory Councils
Ndidi I. Unaka, Mindy Hoang, Jesse Hsu, Pam Dardess, Carlos T. Casillas, Meghan Fanta, Deborah L. Dokken, and Andrew F. Beck
The impact of follow-up calls after a pediatric emergency department visit
Joseph R. Mijares III and Sephora Morrison
Patient experience of the Electronic Health Record (EHR) in a maternity unit in Ireland
Joye McKernan, Paul Corcoran Dr, and Richard A. Greene Professor
Improving the accuracy of Interactive Voice Response (IVR) Technology for pediatric experience scores
Elizabeth Spaargaren MS, MPH, CPXP; Abigail Kozak MBA, CPXP; Cara Herbener CPXP; and Barbara Lawlor Burke MA, CPXP
Technology about me without me: An examination of the relationship between patient-facing technology and patient experience
Geoffrey A. Silvera PhD, MHA and Courtney N. Haun PhD, MPH
Outpatient visit modality and parallel patient satisfaction: A multi-site cohort analysis of telemedicine and in-person visits during the COVID-19 pandemic
Nicole J. Ploog, Jordan Coffey, Laurie Wilshusen, and Bart Demaerschalk
Determinants of ambulatory patients’ satisfaction with encounter at core service stations in a tertiary hospital of a developing country
Ndubuisi Emuka Opurum, Ogaji Samuel Daprim, and Felix Emeka Anyiam
Going from an academic medical center to a community hospital: Patient experiences with transfers
Alexander Kazberouk, Nicole Boyd, Sandra Oreper, Michael Chang, James D. Harrison, Priya A. Prasad, and Ari Hoffman
MyStay – Development of nurse-facilitated condition-specific multimedia resources to facilitate patient participation in postoperative care
Jo McDonall, Anastasia F. Hutchinson, Natalie Heynesbergh, Bernice Redley, Richard de Steiger, Damien Khaw, and Mari Botti
Patients’ perceptions and knowledge of source isolation for multi-resistant organisms in an Australian metropolitan hospital: A bedside interview with questionnaire study
Alison Smith and Gillian Ray-Barruel
Developing a patient satisfaction measure for imaging-based patient information during clinical consultations
Hindrik J.J. Pinkster, Anne M.L. Meesters, Frank F.A. IJpma, Erik Taal, Joep Kraeima, and Peter M. Ten Klooster
Home health care CAHPS® survey: Predicting patient experience performance
Stephanie Ballengee, Girlyn Cachaper, Kim S. Bradley, Hessamaldin Sadatsafavi, Ralitsa S. Maduro, Merri K. Morgan, and Kathie S. Zimbro
Public satisfaction with COVID-19 vaccination program in Saudi Arabia
Muhammad Waseem Shahzad, Adel Al-Shabaan, Ammar Mattar, Bilal Salameh, Eman M. Alturaiki, Waleed A. AlQarni, Khalid A. AlHarbi, and Turki M. Alhumaidany
Case Studies
A patient perspective on information provision during the care path of Lentigo Maligna
Louis P. Ter Meer, Marleen de Mul, Jan Hazelzet, and Clemens van Eijk
Enhancing patient-centered care for limited English proficiency patients through Tell Me More®: A student-driven initiative to explore the patient as a person and develop students’ communication skills
Angela Liu, Alicia W. Leong, Alice Fornari, and Taranjeet Kalra Ahuja
Cancer Experience of Care Improvement Collaboratives in the National Health Service in England
Claire Marshall, Helen Bulbeck, Ruth Hudson, Bruce Johnston, Shareen Juwle, David McNally, Bella Talwar, Lisa Young, and Ella Woodward
